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castnplay
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Pre-Supported Tier Announcement

Hello guys, thank you all for the comments and feedback regarding Pre-Supported minis. 

We have given this a very careful thought and after LOTS and LOTS of testing. We have come to the decision that we will be opening a Pre-Supported Tier.

For those of you who are concerned about us pre-supporting the models, don't worry. We will not be compromising any sculpting time to add supports to minis. 

To be able to do this, we built a small team of 2 people (Joseph and Mario) that will be supporting and test printing the minis in several different printers and using different resins + giving 3D printing support to those who need it. 

One of them you may already know, his work is amazing (I personally was blown away by the results I had when printing one of the minis he pre-supported for his personal use from our previous collections)

Here's a link to his Youtube Channel:

https://www.youtube.com/channel/UCmV8aGPeS70mDD4U-U2s9UQ

As I said above, we will be providing 3D Printing Support in our Discord channel. Helping out anyone that has any problems printing our models can head up to the 3D Printing Support Text Channel and you'll get the help you need. 

Discord Link:

discord.gg/5hPWpjA

The plan is to release DLP Pre-Supported files for now and FDM in the near future. We're still working on FDM and need a couple more weeks to figure out a good workflow for us. 

To be able to afford this, and make sure we're providing quality service, the pre-supported Tier will be available for $15.99. This will include DLP and FDM Files (when FDM files release). The reason for the extra $3 is that we need to pay for Joseph and Mario's time + resin and plastic costs.

Of course, this is completely optional. It will NOT affect how our current Tiers Work. Merchant's tier will NOT be re-priced either and will have access to pre-supported files for no extra cost.  

The first pre-supported collection will be Kobolds. We're working on this right now and will be releasing it later this month. 

We will be providing STL and Chitubox files. 

After this collection, we're aiming to have the complete release of pre-supported minis just a couple of days after the Collection is out. 

Here's a couple of pre-supported models for you to try out:

https://www.dropbox.com/sh/pq6v3fvzhoab5bf/AADy9swNkB0erIo3jW2UBtnXa?dl=0

An important thing to take into consideration is that Kobolds are smaller than regular minis. So please be very careful when de-supporting these minis. I'd suggest using warm water and clippers to do so. 

Feel free to go to our Discord Server and ask for help if needed. ALL of the files we're uploading have been tested at least twice. 

Thank you all for the support, have a great week!

Pre-Supported Tier Announcement

Comments

Did anyone hear anything about scaling?

Chaogeo

This is great! I had all 3 kolbolds come out perfectly on my epax x1 with elegoo grey resin.

Ian

We're trying very hard to make it up for this situation, so that even people who have been jumping to this new tier find a lot of value in it. Starting next month, we will be releasing a fully pre-supported Throwback folder along with the pre-supported collection. Pre- supported and tested Loyalty Drake, both for DLP and FDM. We'll keep adding more things in this tier as we move forward to make sure everyone is getting a lot of value from this new tier. 3D Printing Support and help, directly from the people testing the models is already taking place on our Discord server.

Cast n Play

Just to update with a definitive answer for older subscribers that are at $10 a month support. You will have to move to the 15.99 pricing, which means a $6 / 60% increase for the supported files and you will also never be able to return to the $10 a month support level. So think about it carefully. I think in the interest of transparency this really should be addressed at an announcement level, but that is what it is. I understand that the static, inflexible nature of patreon's tiers is mostly to blame. But I also think that it could have been factored into the pricing--and maybe that means even less of an increase at the 12.99 crowd while still moving up the older tiers. At any rate, I'll still buy in to it. Although I feel that a $6 increase is about as reasonable as the $8 premium at the other well-known patreon--especially when we are talking about 4 digit subscriber levels. CnP has long been one of my most recommended, but this definitely burns a bit of goodwill for me. I hope that perhaps this tier can be re-evaluated if it proves popular going forward--or if competition forces it to be.

Nicholas

That is correct :)

Cast n Play

I assume there will be separate dropbox links for supported files?

Ty Mansfield

There's no increase to keep getting what you're already getting.

I asked the same question above and would like to hear back. This is a rather large increase for their long time supporters.

Nicholas

Thanks! I'll stick to the support it myself route then.

There is only one pre-supported tier so you would have to pay $16 a month total if you want the pre supported files.

Atlas Games and Design

How will this work for older subscribers? Do we just have to subscribe to the pre-supported tier and pay the $6 extra per month? or is there a way to get it for the $3 extra per month?

Yes, we're planning to it slowly. So, not initially, but we will be adding those as pre-supported as well once we get the hang of it and ajust our workflow.

Cast n Play

I'm right to assume that the throwbacks will also now be pre-supported, since they are part of the months release, of course only for the pre-supported tier.

Sergio Andre Gentil

thank you, at the moment I've tested pre supported Kobolds on Elegoo mars with Elegoo Water washable skin color, and function perfectly.

Raffaello

The idea is to have everything pre-supported, and I'd love to be able to do so. The thing is: because of the size of smaller parts on Kobolds we're still making tests to see if it makes sense and is possible for this collection.

Cast n Play

Thank you, Nicolaj!

Cast n Play

Glad you're happy with this, Jefferson!

Cast n Play

Thanks for your support, James!

Cast n Play

What about scaling? Are you testing scaling the supported models to like 85~90% for those into 28mm?

Lucas Margato Ladeira

only the complete models or also the single parts will be pre-supported?

Raffaello

As a merchant, this is great to hear! Will certainly make it easier to test print your files and get them listed on my store quicker. Thanks guys :)

DungeonTokens

The prize increase for supports is minimal. deff. changing my sub .

Nicolaj

I have to say I'm surprised, and pleased. I understand well how much work adding good clean supports can be, and bringing on testers and specialists is a fantastic step. And that it isn't a huge increase in pledge level to get them is admirable. I feared it would be double, as other companies had done.

Jefferson Thacker

I just changed my support to get this as well. I would love to see supports for older models to start being added as well maybe under throwback monthly.

PheonixKnight


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