Patreon processing errors - false flag fraud

Ugh... I usually let it go on automatic, but I don't have the extra this week to fix it >.< I'll get it as soon as I can.

Cylianthe (Falkiveurr)

It's something with PayPal as I tried to pledge some people and Patreon kept refusing it. But when I did it with my card the transaction went fine.

SCPilot

Mine says completed. Then again I think I use Paypal.

I hear switching your payment method to PayPal gets around this problem.

Todd Whitesel

Mine is 100 percent. We good

BusterSlug

As far as I can tell mine wasn't declined. Did you get payment from me this month?

Kraton Haddock

Very weird.. switching should fix it, if not then Patreon should be, or I hope so, rather soon.

FluffKevlar

Ditto

Kaizer

So THATS what it was calling me about. Looks like I'm switching to paypal.

Everythings OK, from Europe with Paypal

Legend_Player

I had to switch to Paypal. I was wondering why it failed.

Richard Awesome

All my pledges say that it's complete, would it be otherwise if my bank had refused them?

Synariel

All of my pledges were through PayPal. All of mine went through. I have the emails from Patreon and PayPal confirming success. I'm in the US.

OmniOtter

They charged me 1 and then immediately refunded it, then charged the full amount. This is *incredibly* typical of a stolen credit card attack pattern because they'll charge a $1.00 just to make sure the card works before charging something real. That's probably the reason banks are flagging it as an attack.

MountainGoat

I switched it to PayPal even while still using the same card and it worked.

YoungRiles

My pledge was received, so i didn't see anything wrong.

Antoine Davis

Apparently this is only effecting pledges and accounts in the US, anyone from elsewhere in the world (both creator and patreon) are not being effected by this mishap. So if you live anywhere other then the US, your transactions should be going through without a problem. But don't quote me on that, just in case I'm wrong.

Gorehound

This is what's happening with my pledge. I'm in the process of addressing it

sICKtWIST

EDIT: Got it fixed, as far as I can tell! This really isn't good, my debit card I use only accepts payments to US companies, no compromises allowed. If they permanently change their HQ and payment processing to the UK, I'm fucked and can't pay anymore....

ExtremistLine

Yeah, i checked with my bank and i didn't see anything wrong either. There was something with a Fee for $0.05, so unless that's the issue then I'm okay too.

Antoine Davis

I don't see any issues for me, but i did update my pledge just in case. Hope everyone else is okay.

Antoine Davis

according to my patreon billing history, all my payments were completed, and my bank account had the money taken out although it was a dollar short than what it normally is and it just said debit purchase rather than Patreon pledge, I'm guessing that's just due to the changes they made, and since it says my payments are complete for August I'm hoping that means I'm one of the lucky ones who didn't have any issues.

Grizzly Gus

Also I've heard from one person I'm a patron of that they do not see this month's money despite that I already cleared it and reran the transaction. The transaction is still pending so I'm thinking it will show up after it's official.

Cult of Dust

I don't see anything out of the ordinary in my banking transactions. I think mine is ok at least.

PhyreFox

The charges on my bank said the charges were going to the UK or something instead of the usual recurring payment. This is odd as Patreon is based in California. :/

KyrosMithrarin

That certainly explains the conversation I had with my bank yesterday. Took all of 2 minutes to clear up, fortunately.

Hazelnut

I just saw on another post that appaarently Patreon moved their HQ overseas, so the transactions now show up from being from a foreign country which means a red flags to all the US credit card companies. I've called my banks, and they have said there is no issue on their end, but Patreon is still denying any and all of my payment methods :/

Omi and Lucas

i just switched it over to paypal. it said my card wasnt working. but its all good now

Pomme Pomme

Yep, I got hit, switched payment methods

darian19

My monthly pledge was declined but I cleared the purchase shortly thereafter and received confirmation that it went through. I hope you get your pledges! I definitely enjoy your work.

Jeff Hollis

Patreon charges came through as international for me this time, which would definitely trip a lot of banks' fraud protection.

Cult of Dust