Patreon payment issue
Added 2023-08-07 09:42:14 +0000 UTCHey everyone! You probably already saw it, but in case we're the only creators you support, we will post it here as well ๐ช๐ป
Hi there,
An issue with a payment partner is causing a slightly higher-than-normal number of your patron payments to be declined by their banks. We've traced the increased declines back to payments system upgrades required by one of our processing partners. Patrons might see some payments declined while changes take effect.
If a patron reaches out to you about a decline, you can advise them to follow these steps:
- Contact their card issuer to confirm the charge is valid and retry that card
- If the retry does not work, try a different payment method. Patrons can edit their payments in their Settings, under Billing History:
Weโre deeply sorry about these interruptions and appreciate your patience as we work to resolve them.
The Patreon Team
Comments
I donโt know about europeans banks but USA and Canada have worst banking systems in the whole world
Aviamolb
2023-08-07 10:50:50 +0000 UTC
