Here's a video about why you were blasted 20 emails... Sorry!
Added 2014-12-31 13:31:05 +0000 UTCI thought it was really cool of Patreon Headquarters to contact me and want to explain this to us! I hope you share my appreciation. Here's a video about why you were blasted 20 emails... Sorry! https://www.youtube.com/watch?v=s-Q1Cmuu8nI
Comments
Yeah lol looked at them all and deleted them all since they was all the same
Sally Haylock
2015-01-03 18:26:57 +0000 UTCThanks for taking the time. Stuft happens. Way to handie it well.
Aaron Schultz
2015-01-02 21:55:17 +0000 UTCActually.... you can!
Smarter Every Day
2015-01-01 04:27:02 +0000 UTCI had 27 emails, but I was able to delete them quickly as well thanks to the convo view on Gmail. I felt a bit for those who were using a program that had them listed separately, but I'd've probably just completed a search in my inbox for that subject heading and deleted them that way if I didn't have grouping set up on emails.
NJGR
2015-01-01 00:06:55 +0000 UTC20 or 21? No, try 26. Maybe 27, but I know it was at least 26 for me. Thanks for the explanation and apology; it's nice to know the responsible parties are aware of the problem and working to prevent future incidents.
2014-12-31 23:40:39 +0000 UTCThanks, I did not know why that happened. Thank you for your answer. Happy New & healthy New Year!!!!
Dr. Richard Beekman
2014-12-31 19:54:17 +0000 UTCreally cool to explain it! (and it was also a really cool spaghetti video!)
2014-12-31 18:05:58 +0000 UTCCan people be Patreon's... patreon?
2014-12-31 18:00:47 +0000 UTCBug happens
Arturo Gutierrez
2014-12-31 17:58:27 +0000 UTCSo refreshing when a problem is identified and explained! Ah, transparency. Clearly, Cole has no future in politics.
Kristy
2014-12-31 17:29:11 +0000 UTCThis is actually epic customer support on multiple levels.
Troy R
2014-12-31 16:33:58 +0000 UTCBugs happen, and as someone who makes a living in cloud application architecture and DevOps, I know how tricky young systems can be. the 20 mails got bunched together by Gmail and I deleted them with a single key. no worries.
Ira Abramov
2014-12-31 15:39:53 +0000 UTCAwfully decent of you to clear that up. Props to you for doing things with quality!
Thomas Balzamo
2014-12-31 15:31:41 +0000 UTCI KNEW it had something to do with EViL MonKEys!! (mail chimp) Thanks for the explanation, I appreciate that. I really despise it when things go wrong and Nooobody Knows Nothing. It's good to see somebody own up and at least try to explain what happened. Good Job Patreon Team!! Good Job! Thanks Destin, and Cole.
2014-12-31 15:15:15 +0000 UTCCool! I like it when stuff gets explained. And bugs happen, that live.
Ben Fuchs
2014-12-31 14:13:25 +0000 UTC
