Hey!
Added 2022-03-07 09:29:49 +0000 UTCHey, guys!
Earlier today when I tried to turn on my PC I saw a message saying "please power down and connect the PCI-E power cables". Does anyone have any idea what could be happening? I spent a lot of time trying to fix this but to no avail. The video card cable is connected and everything was working just fine yesterday. In any case, I'll take the PC to tech support since I can't render without my video card. :(
The video card is an RTX 2060 Super, by the way.
Comments
Usually you will have a 20 to 24 pin connector on your motherboard and another that will be a 4 to 6 pin connector. I would check the second one. One could be loose. I would reconnect both. Worst case one of the voltages on your power supply has gone out or has weakened.
2022-03-08 00:14:10 +0000 UTCIs the power supply modular ? Can you disconnect individual cables from the power supply . If so remove the cables for the graphics card make sure there is no dust or anything built up between the cables and plug them back in. If it’s not modular and the cables come out of the brick in a fixed position try different cables every psu comes with at least 4 of them unless it’s a very cheap one.
Samus
2022-03-07 13:55:39 +0000 UTCEverything I'm seeing on the internet points to an issue with the power cable that runs from the card to the power supply. I'd try unplugging the cable from the card, checking for any bent pins or anything and then plugging it back in. Otherwise, it's the power supply having issues.
Hibiki88
2022-03-07 12:30:27 +0000 UTCCould be the power supply, either it is like Baalouga suspected a broken cable or the power supply doesn't output anything on to the cable.
Mika W
2022-03-07 10:41:36 +0000 UTCHope you find a simple solution to the issue Melissa, how frustrating for you 😔
Alison St John
2022-03-07 10:05:34 +0000 UTCMight be a damaged cable, an alimentation problem. Check if everything is well plugged. But yes, go see a professional.
Baalouga
2022-03-07 09:36:03 +0000 UTC
