XaiJu
pikaole
pikaole

patreon


[Important notification] Reward shipping change due to postal cost raise

Hi! 

There is an important change about the Reward shipping.

This is currently only true of the squid tier (and jellyfish tier)

+ Shipping update about April shipping rewards



1. UPU postal rate change

Some may already know, the international shipping costs around the world have increased. 

It's not just S.Korea, It's about the whole world. 

it has already been in effect in Korea since July 1st..

Not because of the COVID19, 

It's related to the politics and economy of the United States. 

(Relevant article👇👇)

The increase rate is shockingly big because Korea was kind of a developing country😰



There are two kinds of parcels that I used.



The price of 'Small Airmail' I used in the Squid Tier has increased by three~four times on average.



The promise with my Patreon is the most important for me.

So I will try to keep the promise of October 2020.

Therefore, there is no change in the fixed product for 2020 October's Reward shipping.


*10postcard + one hologram sticker sheet + Moon snail enamel pin 


Unfortunately, there was increase of the post cost, 

I'm so sorry to announce that there will be limitation on the squid tier for August to October

During the period, it is not available to join the squid tier. 


Also due to this situation, I have no choice but to change the reward shipping.



2. Changed Shipping Reward (from 2021 April)


Last one year, I've made products through poll such as pin vs tapes vs charm or stickers vs eyeglass cloth.

From next year, basic shipping reward will be postcards and sticker sheet.

In the case of eyeglass cleaning cloth, the post office inquired about it and said it was likely to be returned because it was not a paper.

--------------------------------------------------
Squid tier
10 postcards + 3 sticker sheet
vs 
6 postcards + 4sticker sheet  (This will be decided by a vote.)
--------------------------------------------------
Jellyfish tier
6 postcards + sticker sheet 
vs
 2 postcards + 2 sticker sheet (This will be decided by a vote.)
--------------------------------------------------

If I have a new paper product idea next year, I will add it at poll.




Enamel pin have always won at the poll so far,

so I think there are a lot of patreon who like pins

For now, I have no plan making higher tier for the pin club,

Instead, I can make these items through ' Additional order' in the future.



3. Additional order

Since last year, I've been making additional products outside of Patreon.

I sent the product with Basic Reward without receiving the shipping fee.

From now on, about additional order, the shipping fee will be added.  (The shipping cost is probably about $10 to USA, this is about additional order, There is no need to pay shipping charges for basic reward.)

Instead, maybe I can get a preorder and make and send the product regardless of the basic reward.


As you know, Worldwide shipments are not working well because of the virus.

This will be start once the current COIVD situation is resolved to some extent and delivery is return to normally situation.



4. Shipping update about April shipping rewards

I have not yet delivered April Rewards to 120 patreons, 

and I personally emailed them all. 

If you're currently my patreon and you haven't received my email, your reward  shipping means it's sent from March.

If you haven't received your product yet, there is a possibility that it hasn't yet departed from the post office in Korea.

I would appreciate it if you could understand that the situation is very different from country to country.


I contacted the post office and had new information,

not my case, but for individual business postal service in Korea,

The United States, Canada, Britain, Germany and Russia, deliveries will begin on June 29.

I see this as a positive sign of the resumption of delivery.

However, it is said that the delivery will be more delayed than usual due to the still reduced flight volume.

Recently, I started receiving return package from USA.

In case of returned, I keep in touch personally and ship again with next rewards.


If you have another question, feel free to contact me anytime through Patreon message.

Thank you for supporting my art.


[Important notification] Reward shipping change due to postal cost raise

Comments

Thanks for reading Ray Pai!

pikaole

Thank you for always keeping us informed ❤

Thank you! Fortunately, Jellyfish tier did not seem to raise the shipping cost much :)

pikaole

If it helps to offset your costs I am glad to pay for shipping-supporting artists directly is important!

Oh!! Thank you for saying that Jen😭💕send love from korea!

pikaole

Might be late here, but I'm fine paying more to lower costs! Your stuff is definitely worth it! 🥰

Spike Milligan

Thank you Jynxie😭🦑💕

pikaole

I will gladly pay extra to cover costs <3

Jynxie Rose

Thank you very much pastelcrayfish😭💚💕

pikaole

I'd be happy to cover shipping with add-on options! I love pins so paying extra for your merch is not an issue for me.😊

pastelcrayfish

omg😭Thank you so much Heidi! I'm so touched that you decided that. But if you change your mind, just feel free to let me know whenever you want rewards shipping!💕

pikaole

Thank you for keeping us informed. I've decided to stay Squid tier but I changed it so you won't have to mail me any rewards. I just wanna support you, I don't need things :)

Heidi Mandelin

🥰💕

pikaole

Awesome :)) Thank you so much!! <3

nyxena

Thank you so much for saying that Rae😭💜💙💕

pikaole

Yes, there is no additional charge for basic compensation in October and the future. But there's no pin in 2021 April's reward, and instead more sticker sheet. If I make the pin or something, you can be purchase through 'additional order'.

pikaole

Thank you always Linda! I'm so touched that your word! I will do my best to prepare for the reward :)

pikaole

i’m happy to increase payment if needed! Your art is so beautiful it is worth every dollar💖

I'm squid tier btw! :)

nyxena

Thank you for taking the time to update us all, Pika!! Just so I'm understanding this correctly - there will be no extra charge for October, but to get the pins in the future, we have to purchase the "Additional Order"?

nyxena

Thanks for always sharing and being so transparent with us! I know I'm definitely not in the minority for willing to cover the extra shipping costs -- we love and always will want to support you 🥰 hope you are doing okay with all that's currently going on 🙏💗

Thank you so much Kiltia! you already support me too much😭I am so appreciate about that!

pikaole

More than happy to support you how I can, Pikaole! If that means you need to do things differently then that’s ok!

Kiltia Valendia

Yeah, I heard this was announced last year, but I also didn't know until last month.😢I am sorry it happend.

pikaole

Ouch, I was not aware of the increase of international shipping charges... This is sad news U_U

Jellywish

Thank you Maicee! There is no change in the amount for basic rewards.

pikaole

I'll pay whatever is needed :)


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