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Acheroth
Acheroth

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If you've ever been charged without receiving rewards...

Hey everyone, sorry for the second post for the night but it could be importaint.

It seems that a small number of people might have been charged in the months which I was taking a hiatus; you should not be getting charged at any time other than the normal monthly cycle from the 1st to the 5th of each month.

There is an option to charge users immediately on pledging; I have this deliberately turned off as I just don't have the time to monitor and manage sending rewards out all through the month reliably. But payments might still be leaking through somehow. I have some money in my account which should not be there.

I will look into this further; but please send me a note if you have ever been charged out of cycle, so I can track it down, apologise, and refund you.

Thanks!

Comments

I got charged :(

how many seconds will you have again in the animation of Dragon André?

Gusho

You should have been charged now for the rewards ill be sending on the 9th :)

Acheroth

Yes there were no reward cycles in those months as I needed to take a hiatus for various reasons. You were not meant to be charged the past two months :)

Acheroth

The rewards for this payment cycle will be sent on the 9th :)

Acheroth

The rewards for this payment cycle will be sent on the 9th :)

Acheroth

The rewards for this payment cycle will be sent on the 9th :)

Acheroth

The past two months have not had rewards; you should not have been charged for them. If you were charged in July or August then please send me a note!

Acheroth

Yes, the rewards for this payment cycle will be sent out on the 9th :)

Acheroth

I've been charged for September but haven't received anything yet

LeviasWolfe

i don't know if i've been charged out of cycle but i've been having an issue where im getting charged but not receiving the monthly dropbox, last one is from may.

I got charged aswell today morning.

Dracan Anepticas

I just got charged today, may I get the rewards pls.

jimmy jones

I just got charged today, will you be letting us know when we get rewards?

Icicle Frost

Same here! I was charged in June only, but not on July or August. I joined 15dollars pledge.

How come I haven’t been charged? I joined since the last 3 months we talked. (I would appreciate if you can charge me individually)

jimmy jones


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