*Issue fixed. Will deleted this post within a day.
Okay... This is getting me upset and I have to complain.
Anyone else seeing my profile page looking strange like in this pic?
Patreon offered me an option to test the new profile page system since November 18th and I thought why not give it a try? And the result? The header image is broken and still not fixed until today. They have this suggested new profile's header size but the suggested size doesn't work well... it's poorly cropped like you all could see.
I've been asked within these past 14 days about what went wrong with my profile page. It looks different than other creators and look unfinished. I've also noticed the obvious decrease in patron growth rate after I have changed to the new profile. Of course this would happen. My current profile page looks unprofessional as duck! And the reward tiers is now really hard to read.
And I can't revert back to the old profile page!
I have sent the report complaining about this buggy header to the Patreon staffs on Nov 18th. They replied that they got the report and will find a way. I asked to at least give an option to revert back to the old profile. No answer.
2 days had passed and I sent another ticket on November 21st. This time no answer at all. I waited a week and decided to send another report on Nov 26th. Got an automatic message bot that helped nothing, and I sent another message saying I've been sending notes many times on Nov 28th, and still got no replies...
Today Patreon has sent us a newsletter and I was excited to assume they'd fix this issue or at least find us a way out. No, they have been making all those updates that have nothing to do with this bug of the new profile page at all.
What's the point of this "testing" the new profile page when you're not taking any feedbacks and not trying to communicate with the creators that decided to help testing the team? And the new updates has nothing to do with this testing and now Patreon just left me and some other creators that volunteer to test this out with some weird error looking profile page that drops the first impression of the newcomer patrons to zero? I've been sending reports and waiting for 14 days and they didn't even seem to notice. I'm feeling like I'm a lab rat...
And the fact that not all of the creators have received this offer to change to the new profile, a lot of people ended up feeling like this is just some kind of bug instead of seeing it as a change.
Please do something as soon as possible about this, Patreon.
I know your team has been busy but at least a reply to my notes would have made this a decent service.
Fuya
2015-12-02 21:41:04 +0000 UTCSaint Tail
2015-12-02 21:37:56 +0000 UTCFuya
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2015-12-02 19:27:20 +0000 UTCFuya
2015-12-02 18:13:57 +0000 UTCSaint Tail
2015-12-02 16:42:59 +0000 UTCFuya
2015-12-02 11:45:58 +0000 UTCPKHuntz
2015-12-02 10:42:18 +0000 UTCFuya
2015-12-02 09:27:40 +0000 UTCZos
2015-12-02 09:20:24 +0000 UTCFuya
2015-12-02 09:01:15 +0000 UTCFuya
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