Patreon payment issues
Added 2023-09-03 10:18:28 +0000 UTCHello Patrons :)
It looks like Patreon is having issues processing pledges this month, and despite payment methods being valid and not expired, some of you have received this email:
If this is you, apologies! My advice is to sit tight and wait for Patreon to sort out the issue, and your pledge should be re-tried over the next few days.
What does it mean for my BrickHawk Premium access if my pledge is declined?
This shouldn't affect your BrickHawk Premium access, but if you do receive an automated email from BrickHawk advising that your pledge is due to expire, please don't hesitate to forward it to info@brickhawk.com, reach out on Discord, or send a message through Patreon messages.
If you'd also like to follow this up with Patreon yourself, you can submit a support request at https://support.patreon.com/hc/en-us/requests/new.
Not sure if you're affected?
To help you out, you can now see the information that Patreon sends through to BrickHawk on the Account page in BrickHawk:
Again if the info you see here doesn't look right, don't hesitate to reach out for help.
As always, thank you so much for your support. You really are the best :)
BH.
