Issues with Payments
Added 2023-08-04 01:57:04 +0000 UTCHey Bumbles! It looks like Patreon had to "upgrade part of their payment system", which is causing some headaches. A few people are reporting their cards are being declined and technical issues. Patreon recommends trying again or contacting your bank. (Trust me, creators are having issues on our end too).
If you're one of the people experiencing technical problems, please just wait a little bit. I received an email that they're very aware and working on it. Hopefully it's fixed soon. I may look into setting up on a secondary platform if this keeps happening. Thank you so much, I know this stuff is a headache. x
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Comments
What worked for me is to delete and erase my old account. Make a completely new account with new email and everything and it worked for me. I hope it works for you if you are still having problems
Jessica Bear
2023-09-23 02:42:33 +0000 UTCSo for those of you still having the issue I may have a solution. So I payed originally on another account (just another email) and it worked for a bit and then suddenly I had the problem where the tier showed up in my memberships but it didn’t charge my card and would say it’s declined. I couldn’t see the content suddenly and so my way around this was to just create another Patreon account with a different email and I used the same card and it didn’t decline and worked perfectly!!
leahhhhhh
2023-09-21 23:25:06 +0000 UTCAngelica, try a different card. I finally tried a different card and it worked. However they are still having trouble. It doesn't show up on my membership, and on my phone I can't comment.
Pamela
2023-08-08 21:00:41 +0000 UTCHolly, I know what you mean. Only on my PC. However it doesn't come up on my memberships and on my cell I can't comment, only on my computer. At least I can comment on my PC.
Pamela
2023-08-08 20:59:06 +0000 UTCIt's finally working for me!! At least on my PC. I couldn't see anything except the community posts, and I couldn't even comment on anything. Lol.
Holly Golightly
2023-08-08 13:08:42 +0000 UTC(UPDATE) I'm still not seeing any audios just this post are any other people still having issues
Angelica Diaz
2023-08-08 09:45:18 +0000 UTC