XaiJu
thesecretcave
thesecretcave

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Patreon Declined Pledges

Howdy,

Here with another quick announcement regarding Patreon declined pledges (yup, again ><), apparently the processing issues from last month are still ongoing, so some of you may be experiencing some payment issues this month.

Patreon sent some information regarding this, as well as the following suggestions on what to do if your payment was declined or isn’t being processed correctly:

1. If your bank marked the transaction as fraudulent, call your bank to confirm its genuine.

2. If your payment failed, try following this guide:

https://patreon.zendesk.com/hc/en-us/articles/203913799-Why-did-my-payment-decline-How-do-I-retry-my-payment-

3. If that doesn’t work, try with a different payment method. If this isn’t an option, or it doesn’t work either, please contact Patreon support:

https://patreon.zendesk.com/hc/en-us/requests/new?ticket_form_id=70716

Hope this helps! And I hope these issues get resolved soon. Good luck!!!!!

And have a nice day ^^

-Tiesci

Comments

I wish you the best T T really hope this stuff gets fixed soon Y Y I'm sad so many of you have to go through this again &gt;

The Secret Cave

Ahhhh nothing to be sorry about!!!!!! not your fault at all!!! I'm glad it got through in the end! ^^

The Secret Cave

I have yet to get my payment through, sadly.

I managed to get mine to go through! No clue what the problem was, but it should be fixed now! Sorry, Tiesci X.x

LightSongFox

No prob!!! hope it goes well!!!!! best of luck ^^

The Secret Cave

Thanks for the information, I'm currently trying to get it fix as soon as I can.

TheHyperblast


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