Problems with messages (premium codes not sent)
Added 2019-02-02 07:48:00 +0000 UTCIt seems that there is a bug in Patreon, where I cannot send private messages to supporters who subscribed at the day of payment (1st of month) as they are not in my patreon manager list (they are still listed as followers, not subscribers). This has happen to several people this time so if you subscribed and not received a premium code, try to unsubscribe and subscribe again, otherwise I have no means to send you a premium code. If the problem will persist, I will contact Patreon support.
Comments
And the code is???? I'm waiting for it...
Cristi
2019-03-01 21:41:51 +0000 UTCGood to know that everything works now.
Offshore - Adult Games Developer
2019-02-05 12:13:19 +0000 UTCok, so it seems the problem is finally resolved. premium codes for new supporters send. thank you for your patience. i hope i have not missed anyone (this has also messed my notifications). so in case you should have a premium code and you don't let me know in pm.
Mike Velesk
2019-02-05 07:07:45 +0000 UTCturns out re-subscribing did not help and the problem remains. official statement from patreon is that the bug is connected to their payment issues and will be resolved after the payment process is completed (estimated time is in two days - wednesday 6.2.2019)
Mike Velesk
2019-02-04 18:24:05 +0000 UTCI unsubscribed then resubscribed like you suggested. Has Patreon fixed the problem yet?
2019-02-04 16:11:34 +0000 UTCso i got response from patreon. they confirmed the bug and suggested it is connected to their current problem with a payment system (payment takes longer this month than usual). they think that it will correct itself once the payment process is completed - possibly tomorrow. so we just have to wait.
Mike Velesk
2019-02-03 07:11:41 +0000 UTCI'm one of those people and it looks like there might be a payment issue on Patreons end, all my pledges for February still show as pending, but I can view the patron only posts.
2019-02-02 14:17:02 +0000 UTCThat's kinda poor service on their part.
Lifroc
2019-02-02 12:09:03 +0000 UTCi have also notified patreon about this problem, but they seem to be busy and replied that i should wait for someone from support to be free.
Mike Velesk
2019-02-02 11:22:39 +0000 UTC
