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americanmcgee
americanmcgee

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Rabbit Surveys.... SENT !!

Hi Everyone

Martin here again.

So, I have now sent out the Backerkit surveys for all the Plush People to fill in.
Exciting stuff.

Everyone check your inboxes, and spam folders associated with the email address you have given here on Patreon.
If you don't see anything yet, you probably fall into one of these next categories.

1) Try waiting a bit longer.  I know emails are supposed to be instant. But they're often not.  Try looking again a bit later.

2) Try searching for your email with a text search.  Look for the word "Backerkit" or "Plushie" or "Rabbit". This should highlight the Backerkit survey mail if you've received it.

3) 'Some' of you still didn't have your February payments taken when I extracted the Patreon data on the 18th.  But I'm going to manually check these people in the next 2 days so YOU HAVE NOT BEEN FORGOTTEN, but your survey will come a bit later.
You can check your own account to see if you fall into this category by looking at when your payment was taken, so please don't ask us to check.  If you paid $45 and above any time after the 18th, then this section is for you.

I think that's covered everything, but as ever, I'm sure you guys probably have questions not covered here.
So, pop them in the comments if needed   :)

- Cheers

Comments

Hello ! I have just joined the $15 tier so can I get a rabbit?

Please send us a PM!

American McGee

I never received a survey about the plush rabbit.

Amber Crouch

Kenny, would you mind sending us a Private Message? You are at the $2 tier and don't appear to be qualified for the Rabbit Plush promotion. Perhaps there's a mistake? Please send us a PM so we can discuss this further. Thanks!

American McGee

I already gave you money. Where is my plush?

Kenny Benjamin

Thank you! I’m an elementary teacher and will add the rabbit to my collection of storytelling starters for my students. You should have seen the stories they came up with the Frog and Toad ones. :) one student had them in a pot (3rd grade). Love all that you do. My son is in the Navy and your game Alice the Madness Returns was what he bought for me so that I could learn to love video games as much as he does. I have been hooked ever since. Now he watches me play when he visits me. Not bad for an old school teacher :)

Any idea when its gonna get locked down to start the shipping process? Just curious :)

I don't believe that was ever the case and I don't recall ever seeing that. the rabbit will be up on the Mysterious store though, so you'll be able to purchase multiple there.

This would make sence why i never got the artwork from the $35 contribution for 3+ months

I just updated my email since it was still linked to my Facebook account which was an old email, how do i go about getting the survey now everything had been updated.

Hi, I pledged $75 for February. I've received emails about Rabbit Plushie and Chaos Necklace but none for the Autographed print, and Backerkit says my pledge was only $45. Is this an error, or will the print be separate?

My advice would be if you have received your servey, change your plege. There was a public notice saying if you were charged your 45 you can change your plege to a designated choice provided (example being 1$) but not to a custom amount. You can ask about a late change but i wouldn't have my hopes up.

If you signed in with Facebook I'd check that email

I’ve looked all over my email in all my boxes, I just cannot find it.

If we were one of those people who didn’t see the message to drop our amount from the custom $45 after the first pledge, is there any way to reverse the transaction back to the lower amount? Conversion rates to aud Are steep 😩😩😩

Ashleigh Gale

In game rewards like the rabbit suit for Alice will be available in the store along with the rabbit?

Thank you so much!!

I really want the plush rabbit and i didn’t have the money at the time and now i do... is it really too late???? I’m so sad.

Did you do a text search in your email?

American McGee

It can't be got through Patreon anymore, but will be avaiable on Mysterious VERY soon. <a href="https://mysterious.americanmcgee.com/collections/accessories/products/white-rabbit-plush" rel="nofollow noopener" target="_blank">https://mysterious.americanmcgee.com/collections/accessories/products/white-rabbit-plush</a>

American McGee

Hey Martin, it's Serena Wells. I had my payment taken on the 4th of February, but I still haven't received my email. How do I make sure that you have the information needed? I checked the spam folders in both my accounts. Check in with me when you can, I don't want to miss out on my rabbit! Thanks for your time and all your hard work! ♥️

Is it still possible to get the plushie if I donate now? Or was that only for February donors? If not is there any other way to get the plushie?

Backerkit has a little issue, it got confused. Cause i am at the 3 for 1 art tier and qualified for the plushy, login and go to projects, that fixed it for me. Both "Orders" are now correctly placed. Yay!

Cyren Cooper

Alright, just gonna come out and say it. Literally feels like FOREVER since a live stream. Life being empty as it is, this is most disconcerting. When are we back in action on that front? <a href="https://www.youtube.com/watch?v=o3EAzf5fDpY" rel="nofollow noopener" target="_blank">https://www.youtube.com/watch?v=o3EAzf5fDpY</a>

truth_decay

(Torch &amp; Pitchfork) Rabbit Plush!! Rabbit Plush!! Rabbit Plush!!!

I did but no answer

If you use gmail: search for the email- mine was in the "promotions" tab for some reason and not the primary inbox.

Absolutely elated to receive them!

Yea I figured it out/got the email. But thank you so much for all the work youre doing in answering questions. Youre doing amazing.

Sarah Heist

What will the email subject be/who will it be from so I can search my inbox just in case?

Sarah Heist

Thanks for all the hard work that went into this! Survey is filled and can’t wait!!

Angel Ellis

How will the chaos necklace and print be shipped? I received the chaos necklace survey and completed it but still abit confused

Good job!)))

Good luck with packing and shipping!

Wendy Jaa

No email yet. :(

I'm having a problem. The space to put my home address is not enough for my whole address. The addresses in my country can be pretty long sometimes, and I don't have enough characters to write it all. Not even using the second line.

Priscila Nosoma

I vaguely remember that there might have once been an option to purchase more than one plush at the Patreon price once the Patreon goal was met. Was that my imagination? If not how and when can we do that?

Done and so excited!

Patreon copied my email adress from facebook when I signed up somehow, so I fear the survey has been sent to an email that was inactive for a few years already at the time (which I have just reactivated) but I changed my email on the patreon settings just now to the one I use all the time.. Anything I need to do? Should have checked it before ;P Sorry. Edit: problem fixed, awesome.

I just filled mine out. Excited.

Isaac H Chapman

Done. Looking forward to receive mine!

Montagu Studios

Yes for the necklace for choosing size. The print will be the print for the current month. ^^

Done! Though i believe I did the pledge for 75 for the first time. Will I get another survey for the necklace and print? I'm really excited for all of this

Done and done, thanks!

Yay, thanks for your hard work on all this. Got the email, filled out the email, preparing to attack the postman in a few weeks


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