Goals and Rewards FAQ - PLEASE READ
Added 2018-03-21 03:34:11 +0000 UTCLots of questions, confusion, and whatnot about goals and rewards. Please read this before posting anything further on the topic. And let's collect additional question/responses in the comments below so that everyone has a place to go for the latest news and info.
The Inmate Certificates
As of 21 March, 2018 (morning) these are at the printers. We expect to pick them up in the afternoon. I will then sign them. Then we'll send them to the logistics partner for shipping to Patrons around the world.
Shipping is done via the same service we use for items ordered from Mysterious. A tracking number will be assigned and that tracking number should be emailed to you. If you do not receive a tracking number via email (1+ week after we've said the Certificates have gone out) then you can message and ask for us to manually send it to you - but please don't do this unless it's in some way critical.
Shipping usually takes 4 weeks to most places in the world. But shipping times can increase as a function of national holidays, storms, alien invasion, etc. We've seen it take as many as 8 weeks for deliveries to "strange places" - like Mexico, Romania, and Guam. (Ok, ok... these are not strange places, but places where the postal service is slow or otherwise dysfunctional).
Items are shipped as "gift" but this does not guarantee that your local customs people won't stop the package and demand VAT. We have no control over this. On that note, it's always good to check with your local post office to see if they have your package - as packages which need VAT paid on them can end up stopped at the post office.
(All this stuff about shipping will also apply to the Embroidered Patches - when we are finished with those and start shipping them... as of right now, we've not yet hit that goal).
Eligibility
For the certificates, if you were at $2 and above the month we hit the 555 goal (January 2018 - AKA Patrons who were charged in early February), then you are eligible to receive a certificate. Unfortunately, because these were exclusive rewards attached to that particular goal, if you missed it... well, you missed it. I cannot sell or otherwise provide you with a certificate.
When the certificates are printed, signed, and have been sent to shipping, we'll post that news here.
For the Embroidered Patches, you need to be at $5 (or above) when we process pledges for the month in which the 1000 Patron goal is hit. That might be this month (March) or next month (April). Hard to say right now (March 21st). The exclusive part of this reward is a 10th (not shown) patch which only Patrons will receive.
The Embroidered Patches
If you miss out on this goal/reward then we'll also offer the patches for sale at Mysterious. I'm guessing the price for the set (without the Patreon exclusive patch) will be around $20 (plus $5 shipping)... dunno yet, but certainly more than the $5 required to grab these here on Patreon.
Again, the shipping stuff above also applies to shipping for the Patches. If you want to be certain that you receive the Patches then set your pledge at $5 (or more) and wait until we hit our goal and process payments for that month.
It will take 30~40 days from the Goal for the Patches and backing cards to be manufactured and put together... though we've actually already started this process. Pirate Jam is going to slow things down by a week or two. We might safely assume delivery of Patches to Patrons around the world in... late May or early June?
Conclusion
I hope that clears up everything. If you see someone asking questions about this topic, please help me point them to this post. Thank you!
Also.. suggestions on future Goals and Rewards?
Questions and feedback in the comments below. Yay!
From Shanghai with Arrrg, Matey,
-American
Comments
Gina, please read later updates on this topic. Those are sprinkled throughout more recent posts. The short version of it is that the patches were being manufactured in May and should be delivered to us by early June. We can then start shipping them out to you all.
American McGee
2018-05-28 00:21:48 +0000 UTCI never got my patches from you guys
2018-05-26 16:17:10 +0000 UTCI am a 5$ of Patreon since March... It's so pity to miss this awesome certificate
2018-05-08 10:01:56 +0000 UTCJust received my certificate, totally in love with it. Exсited to receive patches as well. Lots of insane love <3
2018-05-02 09:01:03 +0000 UTCWhere do I message about not getting an email for tracking on the certificate??
2018-04-16 13:09:38 +0000 UTCOnly just seeing this, but would love to read your blog series if you're able to link it! Sounds fascinating :)
2018-04-13 20:30:26 +0000 UTCGoal Reward: Funko Exclusives....Alice w/Cheshire, Black & White (bloody) Alice, Caterpillar, Hatter, Card Guard 4pk.
2018-03-29 03:48:13 +0000 UTCThe Certificate is awesome and I'm sad I missed out on it as I'm a HUGE fan of your games + creative prowess. In fact, I'm doing a whole blog series on mental health and how it relates to Alice In Wonderland and am using lots of examples from your game. However, I just signed up with what I could afford and I'm stoked to see updates. Ideas for more gifts (I work at an ad agency so we go through exercises like this all the time) the butterflies are a cool re-occuring theme so you could do: 3D Printed butterflies you send out, transparent plastic butterflies in a letter for Rutlidge asylum Orr a quote from the cat printed on a butterfly. Butterfly coasters. Vorpal blade pocket knife. A flask that says 'drink me', cookie cutters that say 'eat me,' some kind of bunny sewn up stuffed animal from the last game.
2018-03-22 16:24:43 +0000 UTCGoal rewards: Window clings, mouse pad, character cards (Like Yugioh/Magic), rubber bracelets saying "rutledge asylum inmate." Just trying to think of things that are inexpensive to create and ship.
2018-03-22 16:11:08 +0000 UTCOMG I agree! I need a knew kitchen knife and would love the Vorpal Blade to be my new one.
2018-03-22 15:56:49 +0000 UTCWhile it wouldn't be a reward, this would be cool to see as future merchandise - a Vorpal Blade kitchen knife
2018-03-22 03:56:39 +0000 UTCCrystal clear.
Saleh Abu-Rashid
2018-03-22 03:16:28 +0000 UTCwith all the stuff I've seen so far and the game being focused on the asylum it looks like the game may lean more towards the grim design of the first game as opposed to the more fantastical of the second. would you say that is a safe assumption? I was quite fond of the style of the first.
2018-03-22 03:00:19 +0000 UTCDo you see funko pops as a possibility for merch after Alice 3 is made?
2018-03-22 02:37:10 +0000 UTCI’ve ordered plenty of awesome stuff from Mysterious and have received every shipment quickly and in excellent condition. Really looking forward to these great rewards. Also, Deborah brought up something pretty cool that might be neat. Would you ever consider making Vorpal Blade earrings?
2018-03-22 00:58:04 +0000 UTCI love the Certificates and the Patches downright make me giddy! I love the Rutledge Logo and would like to see some more of it actually, i'd buy a Patch or Pin of it to place on my lapel any day! I'm with Wendy and hawk on the merch , a reusable shopping bag sounds awesome . Smaller prints would be great for areas where we cant hang things too. Stickers would be great as well and i have an odd idea about a Cheshire Cat Tea Infuser and something with the Vorpal Blade as a pen also im eager to see your Key design move further as i'd love something of a charm bracelet really . Lots more but i'll leave it at that for starters
2018-03-21 17:16:46 +0000 UTCStickers or even a keyring would be awesome for future rewards. Or even when the game is finally produced and about to be released you could send out a group photo of you and the crew who helped create it as a thank you for supporting?
2018-03-21 17:10:07 +0000 UTCOnce we hit 1000 Patrons, everyone who's at $5 and above for the next billing cycle will get the patches. If you still need more explanation, please PM us and we'll try and be more thorough :)
American McGee
2018-03-21 14:17:33 +0000 UTCI'm still a little confused. I signed up because of the patches (and I love the past game(s) and want to see a new one made). But if the goal is hit in March, and I don't get charged until April 1st, I miss out?
2018-03-21 13:51:20 +0000 UTCOh! And yes clothing! I would love a good solid chaos star t-shirt, or one with Alice and the burning house or the asylum as a backdrop. Straightjackets with inmate numbers would be cool too and a fun way to "increase the population of the asylum" since the certificates are already a done deal.
2018-03-21 13:02:53 +0000 UTCStickers and skins sound cool. I dunno how doable this would be but I would def be interested in some actions figures or resin statues of Alice and Cheshire at the very least.
2018-03-21 12:59:25 +0000 UTCI believe I'll get one too. Yay!
Montagu Studios
2018-03-21 08:56:38 +0000 UTCDefinitely for future rewards I would love to see some stickers, even in the same similar design of the patches. You guys are amazing with all the work you're all doing. The idea of having the secret exclusive patch for the patreons makes it so much cooler... Having some exclusivity and secrecy definitely keeps people like me engaged and emerge from the hermit cave to say something. Once again, keep up the great work everyone! It's all very exciting.
2018-03-21 05:43:17 +0000 UTCI'll also include details as to what my Wonderland counterpart "12 21 3 1 6 5 18 19 5 22 5 18 19" will be like , but that won't be on the certificate. After I'm only making up my Asylum and wonder land characters for fun and nothing else. In fact I encourage anyone else getting certificates or even just fans the games in general to do the same, And make up their own Asylum inmate personas as well as wonder land personas. Sound mad? Well were all mad here, aren't we?
Lucas Severin
2018-03-21 05:30:58 +0000 UTCThank you for clearing that up. I look forward to when my certificate arrives I'll be sure send/post my own inmate description, my mugshot, reasons for incarceration, administered treatments and their effectiveness, solitary or non solitary confinment, if my mind state is of unstable and or extermly Dangerous status , former occupation, and so on.
Lucas Severin
2018-03-21 05:19:40 +0000 UTCAppreciate all the little treats rewards and perks along the way, Thanks for all the awesome new designs/merchandise between you and the artists.
2018-03-21 05:16:32 +0000 UTC"Also.. suggestions on future Goals and Rewards?" Stickers! Are there any plans for stickers? Even for purchase, I could use some Alice stickers to spooky up my laptop. Hawk Owsley mentioned game skins. I don't know how difficult it would be, but a patron-only skin or two in Alice Asylum would be amazing. (Or a tier for that on a kickstarter someday or something.)
FifthDream
2018-03-21 04:55:38 +0000 UTCFuture reward ideas: small prints (5x7, 8x10, 11x17), entrance into drawings for larger prints, vouchers/gift cards for the store, discount codes, limited edition sketches and development materials, magnets, character skin download codes, action figures, maquettes, wonderland clothing and merchandise, Patreon supporter exclusive merch, etc.
Hawk Owsley
2018-03-21 04:13:07 +0000 UTC
