XaiJu
helstudio
helstudio

patreon


FAQs Sheet, Troubleshooting Game Issues & How to download content

I am no longer providing links to my old content, please do not ask.

I found your set on simsdom and the link is dead, can you fix it?
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I do not upload my content to simsdom, if you found a link via simsdom this means they took the liberty to post it themselves, without my permission. Please do not ask me about dead links you found via simsdom.

How do I download content from early access posts?
You can find a link to the content under the description of each post.


- TROUBLESHOOTING GAME ISSUES  -

Your content is not showing up in game, how do I fix that?

- First and foremost, please make sure that you have extracted the .zip or .rar
after downloading, and make sure you have installed them/placed them in your mods folder usually located at: C:\Users\yourusername\Documents\Electronic Arts\The Sims 4\Mods.

(.package file format does not need to be extracted, simply place it in your mods folder)

Also make sure the files are only one folder deep, not in a folder within a subfolder.

- If you downloaded the file via patreon post you can also try re downloading, if you downloaded it via direct link make sure you re download as well, as archives can get corrupted when downloaded.

How do I extract zip or rar files?

-
You can read this quick guide that shows you how to do so:

https://gadgets.ndtv.com/apps/features/how-to-open-rar-and-zip-files-on-a-pc-mac-or-mobile-device-534872 

I am new to sims 4 custom content, I have downloaded your cc but I don't know how to install it, can you explain how?

Please read the following guide on how to install custom content correctly:

https://levelskip.com/simulation/Sims-4-Mods-Installation-How-Troubleshooting 


- MISCELANEOUS -

Do you do commissions? - I no longer do commissioned work.

Do you accept requests? -I do not accept requests, only suggestions via DM (direct message).

Will you ever post tutorials on how to create custom content with high quality textures like yours?

I currently do not have the time to write or make video tutorials, however I highly recommend Syboulette's tutorials on her website, and also her youtube channel which are very helpful and will show you how to create objects properly for sims 4. You can also check out the tutorials available at sims 4 studio, some of them are outdated but you will definitely find some basic ones that are still quite helpful. You can also check out this list of resources to learn how to create for sims 4.

What software do you use for object creation for sims 4?
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I currently use blender, Marvelous Designer, Adobe Photoshop, sims 4 studio, TSR workshop and Substance Painter.

Can you send me the set I saw on a youtube video?
While I appreciate the fact that a lot of people showcase my content on their youtube videos, unfortunately I am not really usually notified that it is being used there nor what specifically is being used, so please be make sure to specify as to what set you are looking for so I can help you best.

What does WIP mean?
WIP stands for "Work in progress"

This FAQ sheet is subject to updates and changes.

Comments

I have reset my computer. I was going to ask for a link to your content that I lost when I reset, but I see you are no longer giving links. :'(

Vee

Sorry Hel, I thought I wrote a message to you. Hope you had a wonderful Christmas (or holiday if Christmas isn't your thing), and Happy New Year to you and yours hun. xx

Jules O'Shea

Hi LB The DM is on the right hand top corner (the two little speech bubbles) if you click on those, it will take you to Hel Studio's direct messages. If you support any other creators you will find them there also. Hope that helps ~ Bella.

Bella

How can I send you a DM here? I follow your account but I can’t find DM option anywhere…

LB


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