A bit of a slip up regarding pledge processing!
Added 2018-08-03 01:05:53 +0000 UTCWe've got a slightly different announcement for you guys.
It looks like there’s been an issue on Patreon’s end that caused a huge number of pledges to be declined. From what we've heard, they changed their banking system over to the UK and it caused US cards to trigger a decline. Kind of sucks that they didn't give a heads up about this change. The official statement from Patreon themselves can be seen in the following tweet.
https://twitter.com/Patreon/status/1025071287020871680
This comes at a rather inopportune time since we were extremely close to hitting our $1500 goal for the sprite revamp. However, there’s no sense in crying over spilled milk. All we can do is keep going forward and continue doing what we do. We hate having to ask you guys to do this but if you support us, please check your payment info to see if everything is alright. Correcting the declined status may require contacting your bank in certain cases, or even deleting and repledging.
With that being said, thanks to all of those that continue to support us through thick and thin. We can’t really express how thankful we are for each and every one of you. Hopefully this doesn’t happen again but all we can do on our end is cross our fingers.
-Vanis & Dokucchi
