Damnd1

Message responses

Added 2023-12-01 14:25:32 +0000 UTC

Hey valued supporters, and potential supporters. I occasionally get messages expressing irritation that I did not respond to an earlier message within a couple of hours.

I'd just like to explain, this is not my full time job. I try to respond within an hour of seeing a message, but sometimes the only time I even get notified that there is a message waiting, is when I log into patreon to take care of another matter, and that can be days after the original message was sent.

There's a reason why big channels have dedicated Patreon managers who do nothing but answer messages and coordinate memberships. I'm not remotely big enough for that, and frankly, I LIKE the fact that many of you have been around long enough for me to have a relationship with. Even those who I don't interact with directly, I see your names coming up month after month, and I feel a sense of warmth and gratitude towards you.

I understand how you might not find it professional to be kept waiting, but I'm not professional. This is a labour of love. It's also not professional that most of the time, you get months of extra free membership even when you end your membership because it's really time consuming to manage memberships and I know it's a pain for you if I change passwords every month. Swings and roundabouts.

I HATE to leave you waiting, or not provide the service a small number of you seem to expect, but I can only do as much as I can do. I've got a big heart, and I care about each of you, but may I, in the very friendliest tone, politely suggest that some of you lower your expectations a little! ;-D