What's so bad about JIRA?
Added 2018-12-09 20:43:53 +0000 UTCJIRA seems like some of the most hated software used by programmers. Right now, there's an article that's #1 on HN that's an anti-JIRA rant. Maybe half-ish of the comments agree that JIRA is terrible.
I've been using JIRA recently. I don't love it, and it has some annoying UX bugs, but it seems pretty decent? If I had to rank the bug trackers I've used, I think the ranking would be:
1. Centaur homegrown bug tracker (written by one person in a weekend)
2. JIRA
3. Bugzilla
4. Github
5. Internal Google bug tracker
6. FogBugz
Neither team I was on at MS used a bug tracker (!!!), so I used github for the open source project I worked on and kept a private list for the closed source team. I'd rate keeping a list in a text document as better than FogBugz, but worse than any other "real" bug tracker I've used.
Anyway, JIRA doesn't seem so bad? A lot of companies and/or teams seem to want to impose a lot of structure around the use of JIRA and maybe that structure isn't so great, but if you ignore that and just use it as a bug tracker, it has some nice features and the performance is pretty good for a webapp bug tracker (although still much worse than the command line tracker we used at Centaur).
