Happy New Year! 2021 Patreon Updates
Added 2021-01-07 20:54:45 +0000 UTCHappy new year, everyone!
As we roll into our third year of this podcast, we wanted to reexamine our Patreon and the rewards we have on offer. Our growth these past few years has been staggering, and with that growth comes necessary adjustments to make sure we’re still providing as good an experience as we can.
Before we get too deep into it - these aren’t gigantic sweeping changes. As you’ll see, it’s all little tweaks and adjustments, based on your feedback and our own internal discussions armed with the knowledge of running this thing for the past couple years.
Speaking of feedback - part of that was reaching out to you, our Patrons, when we did our 2020 Patron poll a couple weeks ago. Thank you to everyone who took the time to fill out the survey - your feedback has been tremendously useful in helping us form a clearer picture of our overall patronage (and if you haven’t - there’s still time to fill it out as any and all feedback is useful to us!)
Fun side note - while much of the data we collected lines up with a lot of what we already knew through other means (e.g. demographics and geography broadly lines up with what the Spotify Podcast dashboard tells us), there were a few things that really jumped out.
For example: 44% of you said you have “DMd a campaign.” That’s nearly HALF! We have some upcoming merch products that I think the DMs among you will be very excited about (more on this soon!)
Also everyone wants dice - we hear ya, we're gonna try and figure that out.
So without further ado, here are the tweaks we’re making:
We’re slowing down the cadence of Merch by Patreon rewards to a new item every six months
We were among the first Patreon accounts with access to this brand spankin’ new feature when Patreon rolled it out last year. As you might expect in any complex, automated, large-scale global shipping system, it was a learning experience both for us and the folks at Patreon as it rolled out.
As a reminder, the way this system works is as follows: when you pledge at EX-L or higher and stay pledged for three consecutive billing cycles, Patreon automatically sends you a piece of merch to the address on your account. In 2020, our reward cadence was introducing a new item every quarter, or every 3 months. After a year of trying that out, we came to the conclusion that a new item every 6 months was likely a better system.
We found that by debuting new items at the same cadence that you needed to stay pledged to receive those items (i.e. new item every 3 months, you have to stay pledged for 3 months) made it difficult to communicate exactly what item someone was getting if questions arose. Moreover, when dealing with inevitable customer support needs (breakage, lost items, changed addresses, etc.), this overlap led to further complication in making sure people were getting the right items they had pledged for in a timely manner.
By slowing the cadence down to introducing new items once every six months, we think we can save a lot of headache and confusion, as well as be able to more effectively address customer support needs.
(Speaking of which - if you haven’t gotten something that you should’ve - feel free to reach out by shooting us a message here in the comments or DMing Ashley on the Discord and we’ll help you sort it out!)
By the way, we’ll have a new mug design to kick off 2021 coming this week!
“Livestreams” on the Touring tier is transforming to “Daddy’s Game Night”
Initially, when livestreams was added to this tier, we had hoped to be able to do more livestreams of our recording process. The difficulties and realities of 2020 made it clear that it’s a much better idea to have a standardized, scheduled event that we do. Inspired by the positive response to our Among Us MBIC, we’ll be doing this instead:
- Daddy’s Game Night - Every two months, join the daddies for a live stream of online games (be they video, board, or mind!) Snacks will be provided, but only at Anthony’s house, and you have to physically be there, and he’s not telling you where he lives, and if you show up he’ll turn off the lights and pretend nobody’s home (streams will be recorded and archived)
We’re revamping the Elite level tier to remove the limit. In order to do this, we’re tweaking the rewards to ensure they scale properly
One of the most common requests we get behind the scenes is “When will more Elite tier seats open up?” When we started, we had limited that number to 8 (the number of people that can fit inside a Honda Odyssey minivan, natch), and last year we upped it to 20.
A unique feature of the Elite tier are the “credits” you can redeem every six months. While that’s become much more manageable now thanks to our content producer Courtney, the one-shots with Anthony were particularly difficult to coordinate. These sessions required a significant amount of planning, group juggling, and email back-and-forths to ensure time zones and schedules lined up from literally all corners of the earth. At 8 people, it was manageable. At 20, it was exponentially more complex, and at scale, we simply don’t think we’ll be able to do it. As such, we’ve decided to retire that particular reward at this tier, and are making up for its loss with a few other Elite level perks.
Starting now, Elite tier seats are open to everyone, and will feature the following rewards:
- Dadventure Modules - These RPG modules, released every two months, come with detailed DM notes, sample dialog, and custom audio assets so that you and your group can experience entirely original adventures in the Dungeons and Daddies universe. You’ll receive fully playable PDF adventures with encounters, enemies, and improvisation tips when your players inevitably do something you didn’t expect!
- The Vizier Chat - A private Discord chat every two months where you can ask the Daddy Master questions on topics ranging from, “How often do you spank your cats on the butt?” to DMing roleplaying games, and Dungeons and Daddies stuff too I guess.
Additionally, every six months, receive a credit good for one of the following:
- A miniature (up to 35mm) painted by Matt! Make one on HeroForge or send one in!
- A D&D workshop! An hour-long Discord workshop where we work with you to flesh out a character or give advice on your own campaigns!
- A Dad Cameo! One of the daddies will make a cameo appearance in your D&D campaign as whatever you want - NPC, Dad, whatever (also the session can’t be just you so this doesn’t get awkward).
- Dad Reads! Any character from the show will record a voice or video message for you!
So that's it! We've updated the descriptions on the tiers and we hope these tweaks will improve the Patreon experience for everyone. Once again, we’d like to thank you for your support and we look forward to bringing you loads of more dad-related and dad-adjacent content in 2021!
Comments
Awesome, thanks for the quick resolve. I updated it within my profile, so it should be listed now. If for some reason it doesn't show up, I'm "The Daddening" in the discord. Appreciate the assistance!
Cody
2021-01-10 06:57:18 +0000 UTCWe reach out to Elite members after six consecutive months when they're ready to redeem their credits!
Ashley Nicollette
2021-01-08 16:32:55 +0000 UTCIf you already had the address in, please send us a message so we can get you your #1 Dad sticker!
Ashley Nicollette
2021-01-08 16:32:03 +0000 UTCThis is awesome. Thanks so much for the update guys
Zachary Szpila
2021-01-08 14:11:31 +0000 UTCThis is sick!!!! Thanks guys!
Courtney Hogan
2021-01-08 13:43:05 +0000 UTCI think the only D&D workshop I'd really need is organisation and Just Doing the Thing... But that's probably a whole life issue that's way above your pay grade.
Serpentine
2021-01-08 12:54:03 +0000 UTCI read everything on here in the voice of henry oak who plays will campos
Caleb Maldonado
2021-01-08 11:02:23 +0000 UTCI’ve never received anything either and honestly forgot I was supposed to. I love the extra content. But I’d love to get stuff for sure too!!! I’ll check my address
2021-01-08 10:10:33 +0000 UTCIs there anyone not? 😁😂
Sky
2021-01-08 05:18:11 +0000 UTCAlways love updates :) I wasn’t going to be a bother but you mentioned in the post that if we haven’t received merch for our 3 months continuous of ex-l or higher to comment. I have been EX-L for close to a year now with no reward merch (obviously purchased my own here and there lol) and would love to get that fixed :)
Weston Stacey
2021-01-08 02:49:47 +0000 UTCAnyone else reading this in Freddie’s voice?
TheDopeGuy
2021-01-08 02:32:18 +0000 UTCI received a shipping number number for my sticker, but the parcel didn't actually track anywhere for a month. Emailed patreon merch about it last week. Only change is that the tracking number doesn't exist anymore. LOL
2021-01-08 02:16:50 +0000 UTCAfter six months of consecutive pledges. The first batch of Elite credit redemption is scheduled to begin in June! 😀
Ashley Nicollette
2021-01-08 02:08:47 +0000 UTCHey there! As an EX-L member, you should receive a #1 dad sticker as long as you've entered your shipping address.
Ashley Nicollette
2021-01-08 02:06:47 +0000 UTCAwww, you're still the #1 dad in our book! 🥺
Ashley Nicollette
2021-01-08 02:04:24 +0000 UTCYes, Touring members get the exclusive merch drops every six months. EX-L members get a sticker, which from Patreon's point of view is a technically still considered an exclusive merch drop!
Ashley Nicollette
2021-01-08 02:03:32 +0000 UTCLooks like I'll be upgrading to elite in the near future! The changes sound great! So when will be the first 6 month drop?
PJ Castillo
2021-01-07 23:14:11 +0000 UTCCheck to make sure your address is entered into your account but we will look into this! Edit: Just took a look, and we don't have an address on file for you! Get that entered and Patreon will be able to send you a sticker. 😀
Dungeons and Daddies
2021-01-07 23:13:04 +0000 UTCYeah, not sure if that was worded wrong by mistake or not. I've been joined for a year+ consecutively at EXL and haven't received any mail. That being said, I'm here for the extra content. Merch bonuses are nice, but mostly here to support something I really enjoy.
Cody
2021-01-07 23:09:00 +0000 UTCJust upgraded to touring! I'm excited to get some merch! The sticker for EX-L was cool, but I'm not a dad and putting it on my car was weird 😂
2021-01-07 22:33:31 +0000 UTCIf I could make an extra 50 a month I'd bump up to Elite! Great changes though and I'll just have to make time for these live streams. Hope that means the mbic will mostly be in audio format then, lol.
Darryl Holiday II
2021-01-07 22:21:47 +0000 UTCJust bring Anthony to one of your games with a credit! That's so much more worth it imo.
Darryl Holiday II
2021-01-07 22:20:31 +0000 UTCWe are also getting uncut episodes and the Daddies Game Nights in that tier.
Darryl Holiday II
2021-01-07 22:18:56 +0000 UTCI've just realised that this post says merch drops start at Ex-L but the about page says merch drops start at Touring.
Emily
2021-01-07 22:07:07 +0000 UTCJust wondering if this means a change in cost for any of the tiers. I'm in Touring, and while I totally understand and respect the changes you've made, I guess that means half the merch for the same cost? I sound like an A-hole but will there be a drop in the price or maybe something different in place to make up for it?
Emily
2021-01-07 22:05:34 +0000 UTCTotally understand the changes. Slightly gutted I never managed to get an Elite spot and get a session with Anthony!
2021-01-07 22:05:06 +0000 UTCThere's definitely been more than that. I also got a tote bag and a mug, I think? I can't remember which of my merch I bought and which was a Patreon reward but I've been getting the rewards quarterly. That being said, I'm in Touring so it may be different.
Emily
2021-01-07 21:58:53 +0000 UTCExcited for my DnDads in the New Year!! But I've also been an EX-L member since Aug 2020 and I don't think I ever got any merch either? EDIT: Is this is a typo/error, I thought EX-L only got discounts and you have to be Touring and higher for free merch.
2021-01-07 21:57:16 +0000 UTCYou'll receive the sticker after 3 months!
Dungeons and Daddies
2021-01-07 21:56:21 +0000 UTCHey there I’m not one to complain but I think I’ve been an EX-L from the beginning but the only merch was a #1 Dad sticker (which I loved) but I was wondering if there’s more I missed out on? Or perhaps I’m a bit misinformed, totally possible 😅 anyway that’s for all your work!
Nicholas Johnson
2021-01-07 21:44:50 +0000 UTCAt least I have 6 months to figure out how to use these credits...
2021-01-07 21:15:41 +0000 UTCThank God I get a raise in a month... Elite here I come
Bob McCoog
2021-01-07 21:13:52 +0000 UTCHow well we know when we get a Daddy credit?
Justin Melendez
2021-01-07 21:08:43 +0000 UTCLove the update. I think these decisions make a lot of sense. Take care of yourselves!
Nolan Childerhose
2021-01-07 21:08:41 +0000 UTCWhat happens for folks who haven't gotten to the 3 month mark to get merch yet? I am only 1 month of EX-L tier...do I have to wait until 6 months to get my sticker then?
Noah Jay
2021-01-07 21:08:11 +0000 UTCI promised I'd upgrade to Elite. Guess I'll dole put more money now. :p
2021-01-07 21:05:32 +0000 UTCYes in like two years there's gonna be someone joining Elite who will be buried by all that CONTENT
Dungeons and Daddies
2021-01-07 21:02:28 +0000 UTCI love mugs. I want it.
2021-01-07 21:01:35 +0000 UTCWill the modules be backlogged so if you join elite later you have access to previously released modules?
Jillian
2021-01-07 20:58:24 +0000 UTC