We're here to help!
Added 2020-03-29 21:04:37 +0000 UTCHey guys,
If any of you have any questions about using TwoSeven or are having trouble using any of our features, please don't hesitate to reach out to us!
We're only two people and might take a bit to respond given the large number of messages, but here are some quick ways to help us prioritize your messages over others:
1. Make use of Discord
Once you link your Patreon and Discord accounts (and join our Discord server), you'll have access to the Patron-only Discord channel. We'll try to respond there before we check our emails, tweets, reddit, or other channels.
Joining our Discord server will also help you follow discussions on our other channels where your questions might already be answered, so you won't have to wait for our responses!
2. Message us on Patreon
We're not crazy about Patreon's messaging service, but writing to us on Patreon rather than on other apps will help us identify you as a patron, thereby helping us prioritize your questions.
We will be the first to admit that TwoSeven is not the most user-friendly website. However, we're fairly confident that we can get you unblocked and watching together relatively quickly!
P.S. Stay tuned for another Patreon-post about something exciting that we're working on which will enable you to watch a large number of subscription services that TwoSeven doesn't currently support.