Please Check Your Payment Information!
Added 2016-05-02 03:16:02 +0000 UTCHey guys!
We have a pretty overwhelming amount of transactions declined for the May release (nearly 20% of pledges), so please check and make sure that your payment information is valid and up to date. Patreon should re-attempt to process your pledge automatically if you need to update your info.
If your payment info is valid and for some reason it is still being declined, please let Patreon know. If all else fails please message me and we'll work something out!
Thanks very much!
- Eromancer
Comments
My pledge for v.04 in April is went good, waiting for the release once is ready hopefully you send the link when the update is ready, best regards
2016-05-08 14:28:20 +0000 UTCIf you put your pledge up in time (before May) you will get the current version as soon as it is released. If you pledged after May 1st I'm not sure, sorry. Maybe contact Eromancer in that case?
2016-05-08 11:11:31 +0000 UTChello guys i need help i put $10 in but how to download the game? or do i need to wait next mth? help pls XD
2016-05-08 09:32:17 +0000 UTCMissed the cutoff by a few hours, so I'm not sure which category I go under. I'd assuming its neither pending or declined. I'd just join the queue for the next release in the near future :)
Vervalsen
2016-05-05 07:18:58 +0000 UTCAlso found this: <a href="https://patreon.zendesk.com/hc/en-us/articles/209781833-Why-are-payments-declining-" rel="nofollow noopener" target="_blank">https://patreon.zendesk.com/hc/en-us/articles/209781833-Why-are-payments-declining-</a>
2016-05-04 00:25:30 +0000 UTCJust updated my payment method (Even though it all looked the same). It appears that payment processed immediately afterwards.
2016-05-04 00:16:48 +0000 UTCPayment method updated, now all there is to do is wait.
DiZ-Devangelus
2016-05-03 18:05:49 +0000 UTCI got a declined transactions since i forgot to put money in the paypal. So i've put money today and got a second mail that said everything is ok.
Velgarn
2016-05-03 17:52:12 +0000 UTCWeird mine def went through on my card I see the payment but I didn't get a confirmation email.
KatakiSenpai
2016-05-03 01:57:44 +0000 UTCThey did for me though when my payment for Yummytiger didn't go through. (since I hadn't changed my payment option since he started here on patreon.)
Mórdhem
2016-05-02 20:33:02 +0000 UTCYes, thanks for the head's up! My pledge initially bounced, then was successfully retried.
Dmitry
2016-05-02 18:31:07 +0000 UTCWord seems to be that Patreon does not notify users if their payment method has expired. Considering how our releases are spaced apart this seems like a pretty glaring issue. About twenty more pledges completed, but we're still missing over 200, so please check to make sure yours went through! Thanks guys!
2016-05-02 16:57:46 +0000 UTCMine says it went through, and completed.
Jamie C.
2016-05-02 16:36:26 +0000 UTCIt says it went through for April, but I updated my payment method anyways, now I'm just waiting on you to charge me~
2016-05-02 15:41:07 +0000 UTCMy payment went as well, and everything should be OK now.
2016-05-02 14:55:15 +0000 UTCGuessing that if Patron says that the payment is completed everything is ok and we just have to wait for Eromancers mail.
Mórdhem
2016-05-02 11:22:33 +0000 UTCWaves for latest build :D *waves* (Yes all paid)
Matthew O'Donnell
2016-05-02 10:41:45 +0000 UTCOn my end it looks like the payment went through.
silvarknite
2016-05-02 10:41:45 +0000 UTCMine went through according to Patreon :)
Wim
2016-05-02 10:20:02 +0000 UTCMy payment went through
Dorago
2016-05-02 07:46:20 +0000 UTCI got an email confirmation that mine went through, I think Patreon messed up.
2016-05-02 05:52:32 +0000 UTCJust checked my payments, I have apparently successfully paid you for April, not sure if that was the lock in post for 0.0.4, or something else. I have one creator so far on May.
PaleFlyer
2016-05-02 03:42:09 +0000 UTC@Kyle Gilbert, I have had a chip card for over a year, and no issues with online at all. It might be that people forgot to update to the new number though.
PaleFlyer
2016-05-02 03:35:44 +0000 UTCWorked fine for me. But I bet it might have something to do with the new chip cards coming out. Just a thought
CrocoKyle
2016-05-02 03:23:24 +0000 UTCI know i had to fix my payment method, but it should've gone through now.
LukewarmPuddin
2016-05-02 03:17:36 +0000 UTC
