Podcast feed issues
Added 2019-05-02 00:17:11 +0000 UTCHi all, welcome to May! A few of you have contacted us to say that your advance RSS feed isn't working. You're not alone; apparently this is a system-wide issue. It's out of our hands, I'm afraid, but Patreon just send out this message that (we hope) will be of use to you:
Hey creators,
We've received some reports from patrons who use the RSS feature that new episodes are no longer appearing in their podcast app. While we haven’t changed anything on our end, we know that apps change their feed ingesting regularly and we want to share how we have been able to resolve it so far for patrons that have contacted us.
If your patrons are having this issue, they may be able to resolve it by un-subscribing and re-subscribing with the same link that appears in the Overview section of the creator page. Another thing you can suggest is that your patrons try a different podcast app or RSS feed reader to subscribe, which should help confirm that the issue is not with the feed itself. You can also share this help article with patrons that has general RSS instructions and troubleshooting advice.
We’re monitoring the issue, and we’ll update you if there is any news.
Best,
The Patreon Team
