#Important Note!
Added 2018-09-04 10:38:39 +0000 UTCThis is what I got from Patreon:
You may be aware that last month there were some issues with declined payments, and confusion caused by patrons seeing a new descriptor on their bank account.
If your patrons are having any trouble, here’s what they can do:
- If their bank suspects that the Patreon payment is fraudulent, a patron can call up their bank to confirm the payment is theirs and genuine.
- If their payment failed, they can follow these steps or switch to a different payment method.
- If they are seeing an international processing fee, they can switch their pledge to a different bank that doesn’t charge for international payments.
- They can reach out to the Patreon support team to get account specific help.
If you or your bank had any trouble, please give me a quick comment!
