XaiJu
Mint & Matara
Mint & Matara

patreon


Happy New Year! Updates on M4, M5 & M6 postcards.

Hey everyone, HAPPY NEW YEARRRR!!

Matara Kan here with some news and updates on the Mint and Matara’s Summer Special podcast.

Back in December ‘24, I shipped out the month 4 postcards FROM Canada, unfortunately through Canada Post, which started striking that same week.


Thankfully, this Friday my roommates will be driving to the USA and will reship Month 4 whilst they’re there - surpassing postage strikes!

Now, this leaves Month 5 & 6. Mint & I have had a chat, and after a lot of consideration we have decided that if it’s possible, we will refund everyone who subscribed for Months 5 & 6 through Patreon. We believe we've been much too slow on sending the postcards out and we truly apologize to everyone for the disappointment. It's been more work than either of us anticipated and now with the added stress of Canada Post delays, we believe refunding is the best option!

It's taking a little bit of time, but I am in contact with Patreon to try and refund everyone - I'll keep ya’ll posted as soon as I learn more.

BIG LOVE, BIG SUMMER FUN
I MISS IT, DURING THIS COLD WINTER

Comments

I see some others have had a similar idea! Im glad the community hive mind is at work. 😂

Matthew Schertz

Hey I had an idea with the postcards that I figured was worth trying to share. If you are both still feeling beat up about the last 2 post cards. Why not instead just make 2 digital postcards and sign them with like a Wacom tablet (you could write their account names if you want them to feel more personal). Im sure some folks would use them as wallpapers or even print them. I don't personally think its necessary to refund, although I appreciate the clarity and attempted gesture. I appreciate all the effort you both put into the cards. The logistics of sending that many cards is not as easy feat. Thank you both again so very much for all your hard work!

Matthew Schertz

As much as I would have been fine waiting, I understand that the workload and stress would have made it hard for you both. Also there really is no need for a refund, it's not why I joined the Patreon

Fried (Fridge)

Thank you for the update if you can't do the refund no worries. You could always do virtual postcards and exclusive hag wallpapers.

Cdog

Oh, I thought I didn't receive the postcards because I was unlucky. Good to know that they are on the way.

SinSin

Happy New Year! No worries on the postcards I paid in to support the podcast and didn’t realize we got postcards till later =)

Greed

Adding on to the "please don't refund me" list

Brad C

Oh btw, if you guys don’t already have the postcards for Month 5 & 6 I’m ok with you releasing the art for them either without signatures or with. I can always print them out for my collection if I want to. Honestly, don’t stress over it too much you two🤍💚

Spiders4brekfast

Mata, the postcards were a bonus. Keep the money, it was mostly for the podcast content which you delivered. It’s fine and understandable to take your time with the postcards considering the Canada Post stuff. Don’t worry about it.

Spiders4brekfast

I appreciate the consideration and offer for a refund, however I do not wish to request a refund. Thank you for all you've done for us, I am more than happy with what I've recieved thus far and do not regret a single month.

ThatOneDeadGuy

I work for a small business that relies a ton on Canada Post so I definitely understand your frustration! But just want to add one more vote for not wanting a refund. I subscribed to support you both, the postcard is just a bonus.

Crude Matter

Happy New Year Mata and Minto! Thanks for the update. I will echo the majority of others sentiments here and say I don't want a refund, however if it works out it's not possible to opt-out, that's fine because I can just donate it back another way :) Anywho that aside, wishing you both an absolutely amazing year full of happiness and continued success! Hag love :)

8 Bit Romance

KEEP MY MONEY WOMAN!! YOU BOTH DESERVE IT

Space's Ghost

Happy New Year! Thank you for the update. I understand logistics issues - I've waited for a lot of preorders during the time when Japan post rejected deliveries to Europe for over a year. But I guess for you there is still a shipping between you two and time,planning and motivation needed for making it. In the end, I am fine without the last two postcards. On the other hand I have a issue with refunding - you delivered everything else except the postcards. Keep my money please! PS: If you refund it I will have to send it to you as a donation anyway and it will take more fees than you keeping them...

devyx

Hey no worries- thanks for the update! I too am throwing my vote in saying maybe do opt-in refunds, if it's feasible, because I just wanted to support you both! Postcards were a nice thing but just a bonus- I would want you to keep my money. In any case- take care!

mercuriallyCooperative

We love you guys!! If it's the workload please rest and do what you gotta do. We understand!

Andrew Brown

For everyone saying "they'd wait"; as I understand it, it's more about the workload and I respect that. They've said numerous times that the demand for tier 3 was unexpected so it's probably more a physical limitation than a timely one. Also, either keep my money or donate it somewhere. I supported the podcast to support you two, the postcards were just a really nice bonus.

Leynin

Ooooooor… how about you keep the money instead of

Gea

Next to agreeing that I dont need the refund, maybe we can still make use of the art and provide it as a wallpaper for everyone instead if the artists are okay with it?

2Phan

Personally, I would like a nice postcard, and I don't care how long it takes, the wait won't kill me. I wanted to support the both of you and see more of you guys through the patreon content early so I could fanboy about it

Justin

I vote No refund...

gecko617

Adding my vote to no refund or an opt in to refund. I joined because I wanted to support you two and I have no problem waiting for the remaining postcards or going without.If the Canada Post issue is causing too much stress and you don't like the idea of not giving something for the higher tier, perhaps a digital version would work instead.

Brick Wallmister

I’m ok with you just keeping the money tbh

CoffeePooPoo

I'm going to echo the others, please don't refund, or maybe do an opt in type setup for those who do want their money back, I was happy with the podcast and the extras we got

Micah Chetrit

No matter how long it takes, I don't mind waiting at all! In fact, I was getting worried that some of mine might have been lost in the mail, so thanks for the update! You girls have been doing a great work with these and I would rather not get the money back, too much of a hassle over here on my end anyways lol.

Rafa Knight

Ah thats a shame as i am fine with waiting, but don't need yall stressing over it. I'm in the came of ya can keep the money regardless.

Zalfuse

Aw, that's too bad. I was really excited to get more post cards. At least I got months 1&2 by mistake

Lustful_bug

Happy new year Mata! Regarding the refund discussion: *Fry take my money meme*

Marisa Thomas-Perrier

No worries Mata! I think all the momos and wisps here just wanted to support the podcast, the postcards were a nice bonus.

ccmcshaggy

Not looking for a refund here. The money was to support the podcast and you guys.

Caleb Franklin

I subscribed for my beloved ghost and stinky bug. The postcards are just a nice bonus.

PsykerSeiker

No worries from me - keep the change! Just happy that I got to support the two of you.

Mason

If you see this, please don't worry about refunding me. I subscribed and is still subscribed to this patreon to support both of you two. I never clicked to want any physical media as the main incentive. I'd rather know that my money was being used for your guy's needs and that would make me a happy person.

Tim Tran

It makes me happy that you two take us into consideration so much, but I didnt subscribe to this patreon for postcards- I did it so I could support the two of you! No refund please!

Gupple

I appreciate the kindness, but I consider that money properly given and don't want it back, thank you! No refund pls

mistfist

Much as a lot of people are saying, I hope there’s a way we can opt out of the refund from a technical side. You all put in a lot of work to make this podcast happen, and I was happy enough just to be able to support two of my favorite creators!

SalmonBuffalo

Thanks for the update and sorry you guys have been having to deal with that! I totally understand canceling the last 2 postcards if that’s what you two think is best, but now I wanna beat up my past self since I only started subscribing to the postcard tier at the start of month 5 ;-; lmao. Well it is what it is, hope you guys are able to figure stuff out and hopefully this hasn’t been too stressful for you two!

TopMrM

Keep the money! I donated to support you two and that hasn't changed despite the complications! 🩷 💚

Grayson Jacobs

Just means we are still in HAG summer, thanks for keeping us updated!

Ray Mack

I appreciate the consideration, but I'd rather opt out of that refund.

sean ramsey

If it's possible to opt-out of the refund, I would like to do so too. The money was to support you guys, the postcards just an extra. Hope this situation hasn't been to stressful for you guys

Entehc

The money wasn't for the postcards, Maybe set it up as a request based thing for those interested, but If I receive a refund it's just going to come back to you via a SC. Keep the money please and no worries!

Matthew Schertz

You both are really considerate, but I'm so happy I got to support the podcast, it made my 2024 something really special and made Mondays extremely bearable. If the refunds turn out to be impossible for some reason, I don't mind at all, I got my money's worth of yapping already.

FrameXero

My donations weren't for the sake of receiving anything extra. I started donating to you because I enjoyed what you were doing and wanted to support it. The bonuses like the postcards were, as far as I'm concerned, a cherry on top. I don't mind not receiving the postcards. I hope you reconsider the refund because as far as I'm concerned my donations were simply for you guys doing the podcast. That's what donations are supposed to be for. A Creator does something and you choose to support it. I appreciate all the hard work that both of you have done and I understand that circumstances got in the way. I'm just happy that you two were able to get together and do the podcast. Thank you for all the hard work you've both done.

Brandon Powell

thank you for the update! i made it my choice to support you with my tier even without the physical rewards but i support whatever you decide in if it ultimately takes away any stress you feel hope yall have had a happy new year, and here's to more good things ahead!

Toshi

Happy New Year!!! Thank you for the update!!! Going to echo everyone else's sentiments too and say that I am also fine with not getting refunded!! It was a lot of fun listening to y'all on the podcast and I joined just to support the two of you!

Gaby

NOOOOO TAKE ALL MY MONEY PLEASE. For real tho, please take all the time you guys need, there is no need to rush. It will just be a nice surprise when they get here :)

JSH dodokiller

Happy new year! Thanks for the update! I echo the sentiment from a lot of peeps here, I'm fine not getting refunded either way, I already wrote it off my personal oshi support fund so it's an already accounted for expense, no worries 👽

AlexSCG

Thanks for the update! I imagine it can be annoying to just get these things signed when you two aren't often in the same place, not to mention the postage strike keeping them from being sent at all. I appreciate you catching us up on the situation. Also looking forward to whenever we can do that Frieren watchalong, I want to see what you think of it. Wouldn't mind getting Mint for that too if it can be coordinated.

Silveraith

Looking forward to month 4, thanks Mata! I too don't want a refund if it's possible to opt-out. I just joined to support you two, so I'm happy. The postcards were just a (totally awesome) bonus

Cian

also, i didnt made it clear just now but, if theres the option to op-out of the refund, id preffer it that way, but thanks for updating us on the situation~

Tio Namusan

No worries, thank you for the update. I can only imagine all the headaches and stress. I hope everything gets sorted out soon. Like others said, im ok with no refund!

shirokuma

The Strike was out of your hands and I'm also in agreement that you can keep my money. We had a lot of fun along the way. You both put a lot of work into the podcast.

BloodlustV

Thanks for the update Matara! I'm sorry everything couldn't work out how you hoped, but Thank you for all of the hard work you two and everyone else has put in!

Colby Frimel

I'm okay not getting refunded. I just wanted to support two awesome people first and foremost. I feel a better compromise is if the art for the postcard is done to give them digitally if possible.

Jo T

Now i have an excuse to look at the mail once again xd And i dont mind not having postards for the last 2 months, tbh i got in the patreon more for the patreon episodes and to support the podcast~ (and my board can only hold one or two more postcards so, thats one thing less to worry about)

Tio Namusan

Thank you for the update and Happy New Year! I'm glad you are still committed to being fair with the rewards, one way or another. The nice takeaway with Postcard 4 is that we get to relive a bit of summer after all this time. It's almost like a time capsule! You get to reminisce and remember the podcast. I don't consider it "late" at all in this context.

Crisu

I'm personally fine not getting a refund. Sending the postcards that already went out seems like an incredible amount of work and you both deserve to keep the money I sent.

Pigeon Loaves

I figured this was the case (I'm also Canadian). No worries Matara! Thanks for the update.

KBarn

I also agree with everyone else. You could just keep the money. In fact, I would send another $25 if so possible

Holo M. Baby

Thanks for the update I'm fine with no refund o7

zakoperson

No worries, thanks for the update! Personally, I'm fine with no refund, I'm more than happy with what we got. Is there a way to opt out of a refund lol

TwilitShadow

Happy to hear the update and sorry to hear about all the roadblocks! Random question - if the artwork for the postcards had been decided on, would it be possible to see the artwork digitally? I really enjoyed the surprise of getting to see what new artwork would be featured on the cards each month. No worries if not! Thanks Mintara! 🙌🏻

Chicken Nagi

Thanks for the update! I appreciate your hard work. I work for a logistics software company so I understand the headache that was the Canada Post strike. I eagerly await my month 4 card for a tiny view of summer in this cold winter!

shimizu-amaya

Ohhh of course! Makes a lot of sense. I feel bad for all the work y'all have had to do for these. Looking forward to them!!

399-CY (Eggy)

and thank you two for all the hard work 🩷💚

Leo (npcbyday) ✧

I don't know if it's an all or nothing deal with Patreon, but you don't have to refund me. I didn't do this for the postcards, those are just a nice bonus.

Ben R

thank you for the update mata!!! looking forward to the postcard ✨🥹

Leo (npcbyday) ✧

Summer lasts forever and no “frigid arctic blast” can prove otherwise 💯 Don’t stress yourself out too much, though!

Holo M. Baby


More Creators