SuperTito

Patreon having payment processing issuse

Added 2018-08-02 16:07:47 +0000 UTC

Hey guys, Patreon is having some issues processing payments for last month across the board, so a lot of you have had payment declined (much more than usual). We've got no control over this - it's all on Patreon's end - and hopefully they'll just fix it, as they did once before when there were a ton of accidental declines. But just in case they don't, we're going to be monitoring the situation to make sure that everyone who wants to have access gets it.

If you could check your payment status and see if you've been incorrectly declined, that'd be a big help. If that's you, hopefully sometime within the next few days there'll be a remedy that we'll post about when we have more information. From what we understand now, a lot of banks have marked the new payment processor as fraud because they moved from a California-based processor to a UK-based one (which a bank will find suspicious en masse), so if your bank has contacted you about fraud, that's why.

Thanks everyone, sorry for the inconvenience, and thanks for supporting us!