Patreon note
Added 2018-09-01 09:18:20 +0000 UTC
Pay day is right around the corner, and me with Patreon staff we wanted to give you up to date information before payments start processing on Sept 1st.
You may be aware that last month there Patreon some issues with declined payments, and confusion caused by patrons seeing a new descriptor on their bank account. You can read a blog post from Tyler about all situation.
If you are having any trouble, here’s what you can do on the advice of Patreon staff:
- If your bank suspects that the Patreon payment is fraudulent, you can call up the bank to confirm the payment is yours and genuine.
- If your payment failed, you can follow these steps or switch to a different payment method.
- If you are seeing an international processing fee, you can switch your pledge to a different bank that doesn’t charge for international payments.
- Also you can reach out to the Patreon support team to get account specific help.
Also:
- Patreon will reach out via email to any patron who receives a “declined” payment with info on what they can do and how.
- Patreon will continue Patreon’s proactive practice of retrying payments throughout the month.
Thank you for your patience while Patreon put the necessary work in to ensure that art of all artists can continue being funded on this site.
Comments
I hope so (╥ω╥)
Axsens
2018-09-03 09:14:42 +0000 UTCI called my bank and had Patreon White-Listed, bank said I should not have any issues going forward.
SaxNViolnz
2018-09-02 01:46:28 +0000 UTCThey said they moved their payment processor to the UK (for nsfw artists), which caused a lot of problems with payments, especially in the EU .__.
Axsens
2018-09-02 00:21:59 +0000 UTCI'm sorry about that :( I hope this time everything will be fine
Axsens
2018-09-02 00:16:11 +0000 UTCYeah got the same email with my Patreon. There's some shady stuff going on for us who draw NSFW art and it's hard to tell if it's Patreon themselves or (as they say) one of their payment processes causing problems.
Mr Bragas
2018-09-01 17:29:56 +0000 UTCi'm actually working with my bank to watch my payment this time, because last time i was over charged without explanation. if there is ANY issue this time i will call them out on it as openly as possible, because i am SO FREAKING DONE with patreon screwing with my payments.
jo holloway
2018-09-01 11:23:13 +0000 UTCokay
Frank Leo
2018-09-01 11:23:01 +0000 UTC
