XaiJu
Caitlin Marie
Caitlin Marie

patreon


So this sucks.

I am aware that a solid 80% of my content is now no longer available. Every single video that was being hosted on Vimeo has been deleted by them without warning. It's too complicated to explain in a text post, but essentially I was changing my membership plan and in the one day between my old plan ending and my new plan starting, they deleted everything because I wasn't paying for enough storage. For that one day. I am praying that the videos are not gone forever and that they don't perma-delete mass amounts of content in 1 day without warning. I mean, there's no way they'd do that right?

I reached out to them at 7am this morning and still nothing. I'll keep you guys updated. If everything comes back, yay! But if not, I'm not really sure how I'm going to handle it yet.

I'm really sorry that this is affecting you guys.

Comments

i have some of your older videos downloaded, mostly taylor, 5sos, and one direction/solo reactions. not sure how i could send them to you but i would try to figure it out if you want!

amanda taylor

the larger the number of files the more they got you by the balls! I've heard similar stories that's why I was concerned. Maybe they're getting better since you seem to have got it resolved by next day 👍 good job!

Mannygogou

I still don't see you on Vimeo. What is your name on there?

Kevin Cain

oooooo noted!!!

Caitlin Marie

Their lack of notification is outrageous. So is their failure to get back to you. I hope the videos still exist on a server somewhere and can be retrieved.

Walt Mossberg

lmaoooo i know you get it 🙃🤞

Caitlin Marie

I would say I’m surprised but I’m not when it comes to Vimeo, they are awful. Hopefully you can get them back easily 🤞🏻

MrSammyCam

Damn that sucks I hope it gets sorted out soon and everything comes back it’s scary that this form of media can be gone just like that like I know there’s backups but still

Chris H

haha true! i like that it feels like they’re actually very supportive of their creators. yeah, it’s a bit like when you premiere a video on youtube. so people can comment and react while the drop is happening and then afterwards if people missed it/want to rewatch then they can just watch it like a normal upload :)

jupiter!

patreon really went from no innovation to suddenly tons of new stuff that i haven't even checked out yet, i should look into that!

Caitlin Marie

yeah, honestly that’s so much better especially since the embed system was always very up and down before. half the time it didn’t work properly lol. also the new live drop system is pretty cool if you wanted to try it out at some point. :)

jupiter!

i've been directly uploading to patreon ever since they started offering it so i'm planning on staying with them as long as possible! and then just vimeo for the backlog/old stuff

Caitlin Marie

one of the creators i follow just got fucked by onehub and they’re now claiming they’re not a “video sharing website” when they literally are lmao but they’re just trying to get rid of any youtube creators on there, it’s crazy. they’ve just moved to dropbox and things seem to be going well for them so far so hoping things stay that way. 🤞🏼😅

jupiter!

yeah, they really are so bad! everyone is drawn to them because they’re just the biggest known name but there are alternatives with better pricing options. just certain places you have to be more careful with copyrighted content (more the movies than the albums). it’s mostly fine but if you get a claim they usually take it pretty seriously so just be cautious of that 😌

jupiter!

ugh, thank you! i've heard so many horror stories regarding Vimeo which is why i've been trying to get away from them. they also way overcharge for their services and always get patreon creators. it's crazy. but hopefully, i get my stuff back and continue to tiptoe away from them lol

Caitlin Marie

I'm glad you have them! The gate keeping via miscommunication, tech error, etc. Is scary stuff. Yeah, reuploading might be nice task for an intern (the beauty of content creation, welcome young one) lol

Niqua

no, for sure! i was just worried about the potential of not having the backups and them not letting you have the access to even get those copies. i knew someone who they fucked over pretty badly and they gave them like no notice and said they were going to delete everything. 😭 i think if it’s just a storage issue it should be fixed without too many issues though, especially if you’ve already done your part to fix it. wish you the best of luck, regardless! 😂❤️

jupiter!

lollll the things is, i have all of them (minus the Run BTS episodes) but the task of reuploading everything would be the death of me

Caitlin Marie

their customer service is so badddddd. i have all the videos on hard drives, but reuploading everything? that would be one hell of a task lol but thanks jupiter!

Caitlin Marie

i still have all the videos on hard drives, but there's no way in hell i could reupload hundreds of videos, that would be genuinely impossible lol

Caitlin Marie

yeah, this has sadly happened to a few content creators i have followed. with some slight contextual differences. it’s known that their customer service isn’t exactly the best so it’s a good idea to have things backed up somewhere (just in case). i hope everything gets sorted out and fixed. i’m sorry you’re having to deal with this, i imagine it’s been super stressful!

jupiter!

Aaaauugh... um... Vimeo does that. I would have hoped that you had backup. Oh I see the update - I hope they did actually archive it...!

Mannygogou

I’m sure they’ll be able to get it sorted out for you! Hoping for a quick fix. 😊

Ellen

Absolutely gutted for you Caitlin! I hope this situation gets resolved and you regain access to the videos. Please don't beat yourself up about it, take all the time you need

Robbie Corrie

⚠️ according to their very surface level FAQ page, the content is put into an archive for one year and should be restored once you pay for the storage (which i did around 7ET this morning) so 🤞🤞🤞 i'm just hoping it's delayed and will be back asap

Caitlin Marie

Well, if any member has downloaded the videos (via web extensions or whatever) from Patreon, now would be a good time to speak up. : / Those could come in very handy...

Niqua

Don't be sorry, this isn't your fault! This is been happening to a lot of reaction creators, and it's not just Vimeo, one hub and dropbox are also having problems. I hope everything gets sorted out!

Avalon Perry

damn, so sorry caitlin :( sending you all the good vibes so this has the best outcome possible, we are here for you regardless <3

Nine Anutza

Don’t sweat it

Nicholas Carson

Hi Caitlin, it's okay! I'm still glad we were able to watch these videos and honestly I've watched them so many times I will probably remember them forever🤭 hope everything will work out eventually, but if not, don't worry too much about it! 🩷

Patryk Walenczak

I’m sorry to hear Caitlin. When something like that happens to me I go into a weird kind of shock, like a denial stage, and I stay in that for as long as humanly possible until months later I’m like… oh man I left it too long to do anything about it. So I feel you. Hopefully you get it back 🥺

Christoph

Don’t be sorry! We love you! 🥰

Cat Rizzo

i will go to vimeo HQ and riot

Brian fryin

The modern day burning of the library of Alexandria😭😭😭

tom_j

i’m so sorry caitlin! i hope you get this figured out and that you didn’t lose all of that work of yours! 🤍

peyton

hey, thanks for letting us know. Also, please do a Saw 3 movie reaction!

Ham

I’m sorry that sucks but what can you do?

Sean


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