v0.05 "loading" problem
Added 2019-02-07 19:14:58 +0000 UTCDid anyone else have problem with endless loading on login? I got only one complain for now. Is it mean that only one person tried to login or everyone else don't have problems?
Comments
hehe was just coming back to say it was being blocked by firewall, wonder why it blocked 5 and none of the other demos though?
Emily
2019-02-08 19:49:35 +0000 UTCIt was the answer from Playfab support about this problem
Sam3DX
2019-02-08 18:55:03 +0000 UTCWell, the first question is, are those players anywhere in Russia? If so, the answer is that Russia's attempt to block Telegram has resulted in them blocking literally millions of IP Addresses, including whole swaths of AWS. The error itself indicates an essential problem with the client being able to talk to our service - either due to a client level issue (such as a firewall or antivirus software, as you suggest), an ISP issue, or a node-level block, such as the Russian government is using. In all cases, these are usually hard to diagnose. If you have any users who are familiar with Wireshark, getting a network capture is usually a big help. Otherwise, the best thing you can advise is that they try logging in from a different machine, and at a different location.
Sam3DX
2019-02-08 18:54:30 +0000 UTCcan't login or do anything get a little message upper left saying service not available
Emily
2019-02-08 18:39:21 +0000 UTCNo Problems at my end either.
Tshask
2019-02-08 07:36:07 +0000 UTCDid you try to use clean/repair button from the bottom line menu on the loading page? Also did you try to create a new account?
Sam3DX
2019-02-08 01:37:36 +0000 UTCI have tried both versions I cant seem to login at all. if it helps I am on windows 10
DravenLock
2019-02-08 01:27:01 +0000 UTCIt doesn't matter, both using exactly the same "login" core. So if you don't have problems - it will be no problems in any version.
Sam3DX
2019-02-07 22:53:10 +0000 UTCNo issue. Was this person on Pro or Ultimate?
Gyrci
2019-02-07 22:50:29 +0000 UTCI am loging without any problem, thanks Sam
Coolice25
2019-02-07 21:15:11 +0000 UTC
