Declined patrons, please contact Patreon Support
Added 2015-10-03 01:36:08 +0000 UTCHello patrons,
We've hit October. It's been 2 months since I opened up this Patreon and I'm feeling better everyday. It's lovely to see new faces here and there :)
However, there are problems on the payment collecting as usual... I saw some pledges are being declined. If you are one of the declined patrons, please contact Patreon Support and ask them what to do. If you could tell them your payment setting (what are you using, credit/debit or Paypal) that could help them fix your problem faster.
You have to contact the Patreon Support yourself. I have tried contacting them for some of my patrons and they said the patron should contact the support themselves, so if you want to pledge and receive the rewards from September, please do!
I am almost done with the content packaging. Will start sending the rewards to the paid patrons within October 5th or 6th :)
To those who are interested in the September content but didn't make it in time, I will put them up for sale on Gumroad soon. I will make an announcement on Patreon and Facebook about it once it's there so keep in touch!
Comments
I got it now, thanks for the help :)
NinjaSausages
2015-10-11 02:05:25 +0000 UTCHello NinjaSausages, I think I already sent you the reward link through patreon message? May be the system didn't send you an email notification for some reason. Anyway, I just sent it again. Please check your message :)
Fuya
2015-10-08 09:51:34 +0000 UTCIs mine still pending? Because it says on my side it was successful but I still haven't received any reward. Or maybe I'm just being dumb and can't figure out Patreon idk which. Sorry if this is an inconvenience.
NinjaSausages
2015-10-08 06:30:17 +0000 UTCReceived! Thank you~ It's faster than I thought xD Not sure if they read my message or they have different date for the process
HSHKZK
2015-10-04 11:45:19 +0000 UTCThank you Por-san. I also noticed that you have a successful pledge last month and got declined this time. Really weird issue. ขอบคุณมากครับ :) เดี๋ยวถ้าคนอื่นมีปัญหาจะลองให้ทำตามวิธีนี้ดูเบื้องต้นด้วย
Fuya
2015-10-04 07:52:31 +0000 UTCI believe its just stupid PATREON payment system. I login into my account and hit the button "retry payment". Then, the payment was complete. ของผมใช้บัตร K-web shopping card ก็ขึ้นว่า payment pending ครับ มันบอกว่าตัดเงินไม่ได้ ผมลอง login แล้วกดปุ่ม retry มันก็หักเงินได้เลย (ไม่ได้แก้ไขข้อมูลบัตรแต่อย่างใด เพราะมันถูกต้อง หักอยู่ตั้งแต่เดือนที่แล้วครับ)
Por
2015-10-04 01:42:17 +0000 UTCYou're right it still says Pending on your status. We have to wait a little more :)
Fuya
2015-10-03 11:29:55 +0000 UTChaven't received any errors or messages saying mine has failed but I don't think its gone through yet
Boneitis
2015-10-03 10:42:35 +0000 UTCHello JF, it says Pending on your status, meaning we have to wait until Patreon comes to your turn to collect to find out. Could take a few days :)
Fuya
2015-10-03 08:55:26 +0000 UTCHow was mine? Seems it became error after adding another payment method ^^;
JF
2015-10-03 03:30:15 +0000 UTC
