Added 2015-09-02 17:29:17 +0000 UTC
Hello my patrons.
We are going through the payment collecting process by Patreon, and I see some of the pledge status said "Declined."
This is not happening because you actually declined the paying, but it could be caused by the missing or incorrect information on your "Payment Setting." Patreon said they already sent you an email to inform you how to fix this.
Patreon will recollect the payment from the declined patrons within 48 hours, so if you happen to see this, please double check your payment setting information. Or if you are unsure of your setting might not be valid, and your pledge is not collected yet, please recheck your payment setting to make sure you didn't miss or incorrectly write any info.
If you have any question, please let me know. It's my first month on Patreon, too, but I will try to help as much as I could!
Comments
Thank you for the update, PKHuntz-san. I have checked my Patron Manager and it said Pending on your status, too. Guess we will have to wait a little longer before Patreon comes to your turn.
Fuya
2015-09-04 08:39:16 +0000 UTCHello Fuya-san could you please check my payment process too? For my side its still show as "Pending pledges" after check the FAQ it's state that this process can take up to 72 hours but if it already show as "Declined" on your side I'll change my payment method to fix this. Thank you :D
PKHuntz
2015-09-04 08:28:43 +0000 UTCIf you can not say in detail how you send e-mail awards is very interesting, I'm sorry that distracts from the work: 3
SaoNIDE
2015-09-03 17:52:06 +0000 UTCI send rewards using patron message, which there will be an email sent to notice you about it, too. My contents won't be available to download on Patreon, since I don't want troll patrons to take advantage of it :)
Fuya
2015-09-03 17:34:17 +0000 UTCAs the patrons receive their awards? by mail or on the Web site patreon? I open a page on patreon hachu and learn a little bit like handing out awards? Thank you in advance:3
SaoNIDE
2015-09-03 17:03:22 +0000 UTCHello SaoNIDE, thank you for your attention! I don't know if I get you right, but did you want to know what kind of rewards patrons with $15 and $20 will get? If that is what you mean, $15 would make you a Tier 4 patron, which allow you to vote for NSFW poll, High resolution images, Step sheets, NSFW version of the contents, and PSDs. I don't have a $20 tier, so I don't quite get what you mean by that ^ ^" My apologize. And $1 will only allow you to vote in the NSFW poll and see the WIP in my patron-only posts. You won't get monthly rewards for that. And thank you! Glad you like my works :)
Fuya
2015-09-03 15:36:49 +0000 UTCYour illustrations are just super, you can answer the question as patrons for $ 15, $ 20, get a reward? I supported you for $ 1 and learn how hotelby patrons receive a reward of $ 15 to $ 20, please, if you can say to this question? Taschyus your work: 3 Sorry for my bad English.
SaoNIDE
2015-09-03 15:27:10 +0000 UTCHello Miepz! I see you started your pledge on September 1st. That's right in time for August's content I guess since your pledge is included in the August 2015 batch. Your status said Pending, so I guess we have to wait a little more.
Fuya
2015-09-03 11:51:18 +0000 UTCHey, I haven't gotten an E-mail yet and haven't been charged either. Could you tell me what my status is?
byomer123
2015-09-03 11:16:53 +0000 UTCIt said "processed" on your status so I think your case is fine now :)
Fuya
2015-09-03 06:40:37 +0000 UTCPayPal already processed it yesterday, hopefully it went well xD
JF
2015-09-03 04:20:31 +0000 UTC
