I need to ask..
Added 2025-04-09 23:33:51 +0000 UTCPeople here at Fanbox have been experiencing issues when trying to support their fav artists, how?:
Having their subscription suddenly cancelled or having their Mastercard/Visa failed to be accepted.
(this has been happening since January of 2025)
So I need to ask.. how many people have experienced this?
I’ve been contacted by at least 20+ people with this issue since January, be it from DM’s of Twitter, Pixiv and Discord, so I know this is not a coincidence.
Issue here is, fans will miss several works if Fanbox doesn’t fix this, so I’m asking for feedback:
Have you, or know someone that had their subscription canceled or is unable to get their credit card accepted here at Fanbox?
(and I mean not only to me, but subs to other artists as well)
~ I will take actions depending on the feedback ~
Comments
heheh thanks, and that's good to hear, it means the issue is more rare than what I thought also I'm happy to know you guys can/will support me even in hard times :,)
angelauxes
2025-04-15 04:16:36 +0000 UTCmore into the side of people not having this issue; thanks for letting me know.
angelauxes
2025-04-15 04:14:49 +0000 UTCI know I'm late but there's 3 ppl using this account, we love angelauxes and love his work,that,s why everytime there,s a subscription notification on his end from people that gets subbed to this page on its higher tier, we try to always be on that list, even if we sporadic about it,you,re the best man. And rain or shine, we will always try to sub to your fanbox no matter what happen.
MrJabbalon
2025-04-14 20:46:06 +0000 UTCNo issues
anonsubhuman
2025-04-13 11:46:41 +0000 UTCoh I see, thanks for the info credit is less susceptible to be declined then.
angelauxes
2025-04-13 02:49:20 +0000 UTCDid it clear out on it's own? or you had to do something to fix the situation?
angelauxes
2025-04-13 02:44:39 +0000 UTCAt one point I did have issues with card declining for fanbox subbing. Nothing recent however.
fluddturbo
2025-04-12 06:57:16 +0000 UTCdebit
ShotaBoy69
2025-04-12 02:09:45 +0000 UTCI think you will have luck with DL site.
Occi dere
2025-04-11 19:33:44 +0000 UTCyeah, that's what I need, any kind of answer about this, even if it's a "yes" or "no" ummh, so far I see is just an issue that happen rarely, and when it does it tends to be just annoying, but hardly permanent; thanks for letting me know.
angelauxes
2025-04-11 02:36:23 +0000 UTCgreat, thanks for letting me know
angelauxes
2025-04-11 02:34:20 +0000 UTCah, the "3D Secure" thing, I remember when they introduced it months ago, it's the main suspect about this. thanks for the info
angelauxes
2025-04-11 02:33:58 +0000 UTCstill a good report (I know now newcomers still have no issues), thanks
angelauxes
2025-04-11 02:28:45 +0000 UTCtu pfp le queda bien esa respuesta tuya jaja ok, gracias por informarme
angelauxes
2025-04-11 02:27:52 +0000 UTCthat calls for another option then, because it's not the first time I hear this thanks for the feedback
angelauxes
2025-04-11 02:27:07 +0000 UTClike a clunky machine that have been in need of a good oiling.. I see there are different kind of issues, and some times are permanent :L thanks for letting me know.
angelauxes
2025-04-11 02:26:19 +0000 UTCi don't usually like commenting on stuff like this if i haven't been effected, but just to boost the samples, i have not had any issues personally and i've been using Fanbox for around a year and half.
OpenOceanPie
2025-04-11 02:25:21 +0000 UTCyeah, one GOOD reason to put things available as packs instead of subscription, that will make things a lot easier, so I'll be looking into DLsite and Booth thanks for letting me know, I see it may happen as an intermittent issue.
angelauxes
2025-04-11 02:23:59 +0000 UTCwas it "credit card" or "debit card"?
angelauxes
2025-04-11 02:21:42 +0000 UTCwow, that diminish my hopes in those other 2 option I had in mind if they will still have this kind of issues as well :/ but good to hear you don't have any issues here, thanks for coming by.
angelauxes
2025-04-11 02:20:39 +0000 UTChopefully nothing mayor changes :L then, so far with pre-paid there are no issues, ok thanks for the info
angelauxes
2025-04-11 02:18:53 +0000 UTCbut able to resub no problem I believe thanks for the info
angelauxes
2025-04-11 02:16:30 +0000 UTCgot it, thanks
angelauxes
2025-04-11 02:15:24 +0000 UTCperfect, and tanks for show up
angelauxes
2025-04-11 02:15:15 +0000 UTCso, "debit" may be buggy nowadays, but "credit" may work better, ok noted, thanks
angelauxes
2025-04-11 02:14:48 +0000 UTCgood to hear, thanks for letting me know
angelauxes
2025-04-11 02:12:37 +0000 UTCah I see, thanks for letting me know
angelauxes
2025-04-11 02:12:20 +0000 UTCgot it, thanks
angelauxes
2025-04-11 02:12:02 +0000 UTCnoted, thanks
angelauxes
2025-04-11 02:11:54 +0000 UTCalright, thanks
angelauxes
2025-04-11 02:11:43 +0000 UTCah ya veo, al tratar de intentar varias veces en poco tiempo puede que quede bloqueada :v tomare nota de eso, en caso de que a alguien le pase, no intentarlo muchas veces, y esperar 1 dia u horas entre cada intento, gracias.
angelauxes
2025-04-11 02:11:23 +0000 UTCoh! so making a new account may be a work around as well? I will note that, thanks
angelauxes
2025-04-11 02:08:52 +0000 UTCHasn't happened to me yet
noname
2025-04-10 21:09:53 +0000 UTCEver since Visa/Master decided to virtue signal, I haven't been able to use FanBox.
theseekerofh
2025-04-10 21:01:05 +0000 UTCI’ve had no problems. But I have only been a fanbox user for a few months.
YT
2025-04-10 16:09:34 +0000 UTCYo nunca he tenido ese problema
uriu
2025-04-10 12:21:04 +0000 UTCI've had issues, in the past I was able to use the service but since I had to change chards and enter new ones it stopped working and I can't seem to use Fanbox. I've tried several cards and even my digital ones and I can't get it to work.
despojo
2025-04-10 11:02:32 +0000 UTCAt first, pixiv was refusing to use my card, saying to recheck my card info even though they charged me a little bit for verification. Now it suddenly works, but sometimes it will cancel subscriptions and telling me to use a new card. The card will work again eventually, but I am have to spam the retry button until it accepts it.
Puro
2025-04-10 07:56:59 +0000 UTCActually happened to me a while ago ,but that was before January, so idk if its the same thing. it was last November during the time the Bulleta content was available, so that was heartbreaking. you can see I subscribed in December but sadly it was gone. I know you don't give people the content when they ask so I didn't ask you. that's why I have been asking around everywhere to see if someone has a copy of it. (PS. if any of you do my discord is "__criminal__ " ;) only half joking. but maybe now that it has come to your attention that it was a problem for people I may be able to purchase it.
Occi dere
2025-04-10 06:21:36 +0000 UTCWont take the card i've been using for 3 years so i kinda just lurk now
ShotaBoy69
2025-04-10 05:59:07 +0000 UTCVisa and Mastercard have given me trouble mainly in other Japanese sites, but here is not one of them. Needless to say I haven’t had any trouble with you.
pedro86
2025-04-10 03:44:05 +0000 UTCBarely I use a pre-paid card that's currently on the Dirty Dozen list atm. Those fuckers are co-responsible for the pressure campaign on Visa/MasterCard, so im not surprise they're on to the next one.
Ryzquiem
2025-04-10 03:15:50 +0000 UTCYeah had one sub go unsubbed without my own doing .
orangesodaa
2025-04-10 02:55:18 +0000 UTCNo problem
Lehfddd
2025-04-10 02:35:21 +0000 UTCI have had no issues. 😙
Zerodin
2025-04-10 01:01:06 +0000 UTCYes, I've been having issues with my subscriptions suddenly canceling randomly for no reason and having to resubmit to them, even though I've been using the same card here for almost 5 years now, had to switch from my debit to credit
FrE3
2025-04-10 00:40:58 +0000 UTCI've experienced no issues with Fanbox.
Xernos
2025-04-10 00:12:10 +0000 UTCNo problems for me
EchoTheWorld
2025-04-10 00:09:29 +0000 UTCNo issues here
Junkman
2025-04-10 00:08:09 +0000 UTCI've had no issues
manron
2025-04-10 00:04:16 +0000 UTCI haven't had an issue with Visa as of yet.
Ultimadrago
2025-04-09 23:49:31 +0000 UTCEn mi caso no me ha pasado de momento, pero si me acuerdo que la primera vez que me suscribí, no pude hacerlo con ninguna de mis dos tarjetas Visa, me salía un error y hasta se bloqueaba mi cuenta por un "proceso sospechoso" o algo así creo recordar, y no fue sino hasta que me suscribí con mi tarjeta Mastercard que pude hacerlo, desde entonces, no recuerdo que hubiera problema
ZO001
2025-04-09 23:47:23 +0000 UTCI did, Angelauxes. I had to make a new account just so I could use my Card, I was quite afraid they would cancel Mastercards like Fantia, thankfully it was not the case.
MOK Guy
2025-04-09 23:38:53 +0000 UTC
