XaiJu
angelauxes
angelauxes

fanbox


I need to ask..

People here at Fanbox have been experiencing issues when trying to support their fav artists, how?:

Having their subscription suddenly cancelled or having their Mastercard/Visa failed to be accepted.

(this has been happening since January of 2025)


So I need to ask.. how many people have experienced this?

I’ve been contacted by at least 20+ people with this issue since January, be it from DM’s of Twitter, Pixiv and Discord, so I know this is not a coincidence.


Issue here is, fans will miss several works if Fanbox doesn’t fix this, so I’m asking for feedback:

Have you, or know someone that had their subscription canceled or is unable to get their credit card accepted here at Fanbox?

(and I mean not only to me, but subs to other artists as well)


~ I will take actions depending on the feedback ~


I need to ask..

Comments

heheh thanks, and that's good to hear, it means the issue is more rare than what I thought also I'm happy to know you guys can/will support me even in hard times :,)

angelauxes

more into the side of people not having this issue; thanks for letting me know.

angelauxes

I know I'm late but there's 3 ppl using this account, we love angelauxes and love his work,that,s why everytime there,s a subscription notification on his end from people that gets subbed to this page on its higher tier, we try to always be on that list, even if we sporadic about it,you,re the best man. And rain or shine, we will always try to sub to your fanbox no matter what happen.

MrJabbalon

No issues

anonsubhuman

oh I see, thanks for the info credit is less susceptible to be declined then.

angelauxes

Did it clear out on it's own? or you had to do something to fix the situation?

angelauxes

At one point I did have issues with card declining for fanbox subbing. Nothing recent however.

fluddturbo

debit

ShotaBoy69

I think you will have luck with DL site.

Occi dere

yeah, that's what I need, any kind of answer about this, even if it's a "yes" or "no" ummh, so far I see is just an issue that happen rarely, and when it does it tends to be just annoying, but hardly permanent; thanks for letting me know.

angelauxes

great, thanks for letting me know

angelauxes

ah, the "3D Secure" thing, I remember when they introduced it months ago, it's the main suspect about this. thanks for the info

angelauxes

still a good report (I know now newcomers still have no issues), thanks

angelauxes

tu pfp le queda bien esa respuesta tuya jaja ok, gracias por informarme

angelauxes

that calls for another option then, because it's not the first time I hear this thanks for the feedback

angelauxes

like a clunky machine that have been in need of a good oiling.. I see there are different kind of issues, and some times are permanent :L thanks for letting me know.

angelauxes

i don't usually like commenting on stuff like this if i haven't been effected, but just to boost the samples, i have not had any issues personally and i've been using Fanbox for around a year and half.

OpenOceanPie

yeah, one GOOD reason to put things available as packs instead of subscription, that will make things a lot easier, so I'll be looking into DLsite and Booth thanks for letting me know, I see it may happen as an intermittent issue.

angelauxes

was it "credit card" or "debit card"?

angelauxes

wow, that diminish my hopes in those other 2 option I had in mind if they will still have this kind of issues as well :/ but good to hear you don't have any issues here, thanks for coming by.

angelauxes

hopefully nothing mayor changes :L then, so far with pre-paid there are no issues, ok thanks for the info

angelauxes

but able to resub no problem I believe thanks for the info

angelauxes

got it, thanks

angelauxes

perfect, and tanks for show up

angelauxes

so, "debit" may be buggy nowadays, but "credit" may work better, ok noted, thanks

angelauxes

good to hear, thanks for letting me know

angelauxes

ah I see, thanks for letting me know

angelauxes

got it, thanks

angelauxes

noted, thanks

angelauxes

alright, thanks

angelauxes

ah ya veo, al tratar de intentar varias veces en poco tiempo puede que quede bloqueada :v tomare nota de eso, en caso de que a alguien le pase, no intentarlo muchas veces, y esperar 1 dia u horas entre cada intento, gracias.

angelauxes

oh! so making a new account may be a work around as well? I will note that, thanks

angelauxes

Hasn't happened to me yet

noname

Ever since Visa/Master decided to virtue signal, I haven't been able to use FanBox.

theseekerofh

I’ve had no problems. But I have only been a fanbox user for a few months.

YT

Yo nunca he tenido ese problema

uriu

I've had issues, in the past I was able to use the service but since I had to change chards and enter new ones it stopped working and I can't seem to use Fanbox. I've tried several cards and even my digital ones and I can't get it to work.

despojo

At first, pixiv was refusing to use my card, saying to recheck my card info even though they charged me a little bit for verification. Now it suddenly works, but sometimes it will cancel subscriptions and telling me to use a new card. The card will work again eventually, but I am have to spam the retry button until it accepts it.

Puro

Actually happened to me a while ago ,but that was before January, so idk if its the same thing. it was last November during the time the Bulleta content was available, so that was heartbreaking. you can see I subscribed in December but sadly it was gone. I know you don't give people the content when they ask so I didn't ask you. that's why I have been asking around everywhere to see if someone has a copy of it. (PS. if any of you do my discord is "__criminal__ " ;) only half joking. but maybe now that it has come to your attention that it was a problem for people I may be able to purchase it.

Occi dere

Wont take the card i've been using for 3 years so i kinda just lurk now

ShotaBoy69

Visa and Mastercard have given me trouble mainly in other Japanese sites, but here is not one of them. Needless to say I haven’t had any trouble with you.

pedro86

Barely I use a pre-paid card that's currently on the Dirty Dozen list atm. Those fuckers are co-responsible for the pressure campaign on Visa/MasterCard, so im not surprise they're on to the next one.

Ryzquiem

Yeah had one sub go unsubbed without my own doing .

orangesodaa

No problem

Lehfddd

I have had no issues. 😙

Zerodin

Yes, I've been having issues with my subscriptions suddenly canceling randomly for no reason and having to resubmit to them, even though I've been using the same card here for almost 5 years now, had to switch from my debit to credit

FrE3

I've experienced no issues with Fanbox.

Xernos

No problems for me

EchoTheWorld

No issues here

Junkman

I've had no issues

manron

I haven't had an issue with Visa as of yet.

Ultimadrago

En mi caso no me ha pasado de momento, pero si me acuerdo que la primera vez que me suscribí, no pude hacerlo con ninguna de mis dos tarjetas Visa, me salía un error y hasta se bloqueaba mi cuenta por un "proceso sospechoso" o algo así creo recordar, y no fue sino hasta que me suscribí con mi tarjeta Mastercard que pude hacerlo, desde entonces, no recuerdo que hubiera problema

ZO001

I did, Angelauxes. I had to make a new account just so I could use my Card, I was quite afraid they would cancel Mastercards like Fantia, thankfully it was not the case.

MOK Guy


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