Did You Lose Access to VIP?
Added 2021-08-23 16:36:59 +0000 UTCHi Patrons,
We recently did an audit of VIP members to ensure everyone was still contributing on Patreon. There were quite a few people who had stopped paying months ago, but still had access to VIP channels in the Discord. These users have had their VIP roles revoked.
However, some people may have lost the VIP roles in error! This can happen if your discord username does not match what Patreon has listed as your discord username. It must be an EXACT match.
So if you no longer see the VIP channels in the Discord, please double check that Patreon has the right Discord username listed for you. If it's not, hit "disconnect", then reconnect it with the correct one. Here's an article that tells you how: https://support.patreon.com/hc/en-us/articles/212052266-Get-my-Discord-role
And if that doesn't fix it, either message me here or on the server.
Thanks all,
smish
