Advice?
Added 2017-07-01 13:18:58 +0000 UTCit seems that the system has marked some patrons as Fraud. what do I exactly do to these users marked as Fraud?
Comments
The fraud status can be a bit misleading. It means that their bank (or Paypal or whoever handles it) marked the pledge transaction with as potentially fraudulent. They just need to communicate with whatever entity they used to pledge and confirm that it's a legitimate payment they want to make. Source: <a href="https://patreon.zendesk.com/hc/en-us/articles/204606025-What-does-a-patron-s-status-mean-" rel="nofollow noopener" target="_blank">https://patreon.zendesk.com/hc/en-us/articles/204606025-What-does-a-patron-s-status-mean-</a>
Lou Sciffer
2017-07-01 17:28:00 +0000 UTCyeah the 5 patrons with fraud status all were new patrons for the month of june. they kinda really screw up my budgeting for strelok's pay
NCHProductions
2017-07-01 15:21:39 +0000 UTCI don't know about it but I'd assume it might be new users or patrons who have pledged to you and had a suspiscious amount of short timed patronages before. You could probably message the patreon staff and ask them about it. When push comes to shove, creators who rely on money from patreon use the immediate pledge payment method to get around that problem.
Petruslol
2017-07-01 15:18:04 +0000 UTCjust to add-on that, the money I earn from patreon is usually budgeted to pay my staff, I only get some cut out of it. so when I start to get people with the intention to fraud me, it kinda does ruins the budget reserved for the projects of the month that its for. I do hope these "frauds" is just a mistake and you people are legit patrons.
NCHProductions
2017-07-01 15:10:28 +0000 UTC
