XaiJu
GuapoMan
GuapoMan

patreon


Payments with 'Fraud' or 'Declined' status.

Before you continue: If your payment was made OK you don't need to worry about anything inside this post, because nothing will change for you ;)  

Hello Guapo's Team!!

Please do check if your pledges has processed successfully. Some Patrons have been marked Fraud or Declined. If this was a misunderstanding please either clarify this error to Patreon and/or your bank. 

However if the following patrons are really frauds: fake-pledging to receive rewards for free. You are out of luck. I personally will send rewards links via inbox from now because of the same previous issue. 

When "Charge Up-front" feature be already I'm going to use it to prevent this kind of encounters for good, and return to our previous rewards mode: links inside the post.

Here is the meaning of: Charge Up-front.

IF THIS IS NOT TRUE, please do proceed to Patreon/Personal Bank to assess the problem. All fraud or Declined marked patrons will not received rewards until problem is resolved. 

Here is the meaning of all status.

Fraud - Your patron's bank or the payment processor have marked this payment as being potentially fraudulent. There are a number of reasons this can occur. You can let your patrons know to get in touch with their bank, Stripe, and/or Patreon to clear this up. Your patrons will want to reach out the their bank or Stripe to resolve this and get charged for their pending pledges.

Declined - Your patron's pledge declined, and they have been notified of this. They will need to update their payment method in order for us to attempt to re-process their payment. Once they update their payment method, their status will return to OK. We will try to re-process patrons who've updated their payment method within 48 hours and continue to send them email notification. 

I take this opportunity to thank you all for your great support and I send you a big hug!! 

Comments

Okay Tnx

Yes! the public release will be today, only: Android and Windows

Today new public release or not?


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