Matthew Perkins

Refund Policy

Added 2024-02-10 05:21:44 +0000 UTC

Here it is: I will refund anyone for any reason; no questions asked.

Why?

My only goal is to make sure your players have a rad time — I want them to think you're the best Dungeon Master ever. But when monetising this goal, fairness is important to me, which is why I am transparent about my earnings every year, and it's why I've structured this Patreon to provide overwhelming value.

That means Silver Patrons have access to 35 PDFs, and Gold Patrons+ have access to an extra 7 PDFs. But it would genuinely break my heart if someone came away from this community thinking, "I got ripped off." So I would rather refund a community member than lose their confidence.

But besides that: we're all in different financial landscapes, and a dollar has different value to each of us. So if a community member is experiencing financial hardship, I don't want to contribute to their strife and I'd rather refund them.

If you're able to support my work for multiple months — thank you.

If you're able to support my work for only a single month — thank you.

That's about it! Hopefully that all makes sense :)

How to get a refund

To apply for a refund, send me a private message on Patreon — don't just leave a comment on this post.
Please specify in your message how many months you want refunded.
Patreon as a platform only lets me refund transactions from the last 90 days.
Patreon as a platform doesn't let me refund any annual memberships.
Allow up to 10 days for the refund to process.