Fixing connection issues for British app users
Added 2025-01-23 23:43:20 +0000 UTCHi Everyone.
It has come to our attention that certain British internet service providers have decided to change the way they interact with IPv6 connections. This is causing some disconnects when accessing the app. There is a fix for this and Patters very kindly made a video explaining how to deploy it on a Windows machine. You can use this fix until we figure out a way to bypass it properly.
For Mac users, this link explains how to do it - https://protonvpn.com/support/how-to-disable-ipv6-protocol-on-macos/
Apologies for the inconvenience,
Ben.
Comments
Who is your ISP and what kind of broadband speed are you getting as standard? - Ben
Blood on the Clocktower
2025-02-02 16:12:36 +0000 UTCThis setting for me is already turned off and I am till having terrible connection issues.
TheOnlyPhos
2025-01-30 13:19:34 +0000 UTCThanks for this, very helpful. It would be useful to get an idea of whether there are specific providers that seem to be having any issues.
Adam
2025-01-24 13:38:03 +0000 UTCThis was affecting our play session tonight and we were all so confused because it only one of us out of the 7 playing. Thanks very much for the fix and update. He can sleep tonight knowing it wasn’t his connection but his provider instead.
Grant Park
2025-01-23 23:49:21 +0000 UTC
