XaiJu
Karno
Karno

patreon


Yay! Your pledges were not in vain!

I was sending Patreon daily messages about my frozen pay-out. Yesterday's contained this:

"  This is the second business day where I have received no answer to my desperate query. Guess I'll send one a day, until someone finally deigns to look at this e-mail account.
I found a phone number for Patreon. It connected to a voicemail that said to send you an e-mail. No other options at all. So, for all practical purposes, it is not a phone number.
Are you seriously telling me that the only way to get a Patreon problem solved is to physically travel to San Fransisco and take house on you? There is no phone number. E-mails are not answered. What other choice have you left us?"

...Couple hours after that, my account was restored.

I'm very glad of that, of course - I got some heavy utility bills that need paying - but I can't help feeling slightly insulted. Is a personal visit from me really such a frightening prospect?

Comments

Careful, the folks at Patreon do not like being reminded they're incompetent.

Zystroc

yes

Jin tonic

Artists are one of those few kinds of people I'd rather not piss off.

Roizenacht

after what happened whit youtube they may be

You ARE kinda tall…

Threyon

I consider myself lucky that I haven't run into this shit yet.

Tim

There is just that lack of professionalism that does irk me about Patreon

Pineapple JAK

Crazy giant Viking that moved to Tucson....

Garry Stahl

I think its more the idea that there might be actual illegality involved and they are afraid of being sued or you going public with that shit.

Knolden


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