Listen up Patrons! Declined pledges
Added 2018-08-02 21:56:09 +0000 UTCHey people all over the world!
To be honest: We were really really concerned this month.
Suddenly with the start of the payment we lost over 40 Patrons over night. It was a real shock the next day.
We know that this is now the end of the first three months and that not everybody want to or can support us every month but from round about 180 Patrons suddenly 40 lost! That's over 20%.
What a little relief it was to hear from other artists here on Patreon that there are problems with the payment system of Patreon.
If you click into the picture above you can see the posts from Patreon on Twitter. There are no other public informations at the moment.
After a short research we found out that every creator has this problem. 50% of all credit card users are declined because Patreon changed their payment provider into the UK and some banks are thinking that Patreon is a fraud now.
Also we heard that to make it correct again could be a big pain in the ass for our Patrons.
That's why we're writing.
1.) Please check your payments!
2.) If you're payment didn't come through: Please check your mails. Patreon wanted to send an email to those who are affected.
3.) You can read about it on Twitter (follow the link above).
We really appreciate the support from you! And I hope that you don't have mature problems because of that!
Please tell us if there is anything we can do for you.
