On The Phone With Dell
Added 2023-04-19 19:06:40 +0000 UTCI got my computer back; plugged it in and . . . wait for it . . .
Dell didn't fix the problem! They just replaced the Mother Board (AGAIN!) and sent it back.
I'm on the phone with Dell now.
Comments
Because I don't trust easily, I wrote a painstakingly detailed account of what was wrong and clearly highlighted the CPU throttling issue as the main problem. I didn't want any excuse that the tech didn't know what the problem was. I'm glad I did this, because Dell first tried to claim that maybe their experts weren't told what the issue was. I find it truly dumbfounding that a qualified tech wouldn't check the CPU speed before declaring it fixed and sending it back; and yet here we are.
Scorpio69Art
2023-04-19 19:34:07 +0000 UTCno way.... this is insane.
SinisterSh0t
2023-04-19 19:14:27 +0000 UTC
