Sending out rewards
Added 2020-02-04 12:01:14 +0000 UTC
Hi friends,
We just wanted to let you know, that the rewards for everyone who started supporting us in January will be sent out next week. Thanks so much for your support and patience <3
On a general note:
The rewards are usually sent out around the 8th of the upcoming month! We need to wait to have the payment processes, because sadly in the past some people took the rewards and then canceled their account. This takes a few days and then we need a few days to produce the rewards and send them out, which takes about three full days. The bigger rewards like having your personal bird killed in a video can take up to a few months, but you only need to pay once for that – after the first time it is completely voluntary.
For any patreon related question please contact us here: patreon@kurzgesagt.org
Have a lovely day, Felina
Comments
How long did it take for your card to arrive? I'm still waiting for my one from July :(
2020-08-02 12:01:15 +0000 UTCWhen I first became a Patreon member I got my card shortly after my birthday. When I saw it was posted for March 9th I thought for sure you sent it for my birthday! Then the gifts 💌 kept coming 🤗 love your videos and all the work you do. Thanks for thinking of us!!!
Sabrina Durham
2020-07-23 16:29:01 +0000 UTCHello! I believe my payment went through last month, would I be receiving my membership content soon? Thanks! :-)
InTFreaks
2020-02-11 14:44:28 +0000 UTCHi Nebula, I just checked again and I see I have already sent everything your way on the 11th of January. You might want to check your spam folder ;-) Do you want me to resend the email? Have a great day, Felina
Kurzgesagt – In a Nutshell
2020-02-09 22:15:06 +0000 UTCThank you very much :)
2020-02-05 20:35:05 +0000 UTCHi Nebula, I will be sending you a link via email :-) Have a lovely day, Felina
Kurzgesagt – In a Nutshell
2020-02-05 17:01:21 +0000 UTC
