Unusual Patron Declines
Added 2018-09-03 11:08:37 +0000 UTCHey there everyone,
As of last month, there was a problem with Patreon that seemed to artificially cause declines in payments: https://www.influencerupdate.biz/news/67443/patreon-apologises-for-massive-amount-of-declined-payments/
This did not seem to effect me at all last month, but there is an unusually high amount of payment declines this month. I am just reaching out to my Patrons to confirm if these were intentional declines in payment or an issue that Patreon has been having this last month. This is a pretty huge impact (I made almost 300 less then the estimated amount), so I'd like to know if this was intentional on my patron's part and I need to shift gears to make up for next month or if this was some accident I can resolve in the next few days.
Comments
My payment went through as planned from paypal. And for the record I don't know how it could be intentional, your content is as good as ever, if anything it's increasing in quality, last scene preview was god tier.
2018-09-05 10:55:47 +0000 UTCI'm not sure about payments being declined but I did have to lower my tier to spare my bank account recently
2018-09-05 06:40:53 +0000 UTCWhatever their problem is it seems to be mostly with cards as from totally unscientific observation the declined payments were from cards while Paypal seemed to be okay.
2018-09-03 23:48:52 +0000 UTCNo man, this was kinda Patreon's fault. One of the people I support on Patreon explained the issue and I even relayed it to another group I support here. Here, I got the details here: So unfortunately, a LOT of people's pledges are declining this month (this was posted back around early August so I assume it was to affect September), and it's due to Patreon's error. They switched to a new global bank and it screwed up everyone's payments. So if your pledge didn't go through this month, please try any of the following to fix things; 1) Update your credit card to a different card 2) Use PayPal if you aren't already 3) Probably the easiest solution, contact your bank to let them know the Patreon charges aren't fraudulent; this should be a one time thing.
Eclipse Productions
2018-09-03 12:38:03 +0000 UTC
