AndyAndAlex

No Sound For IPAD users?! - More Information for those experiencing this -

Added 2021-02-04 13:45:03 +0000 UTC

EDIT -> SOLUTION

The patreon app itself seems to be the issue, for now if you just go to patreon.com through Safari/internet the sound and everything works through the webpage, just not the app! Let me know if you need help!!

I've gotten like 10+ messages about some of you guys not having sound, it was a case of most people not having this issue, but if you have it then it's just the worst. I've talked back and forth with some people and found that the issue is occurring to those who are watching with iPads, and it's mainly effecting the videos from the new year and not really the older ones. It must be an issue with Patreon and I'm sure they're aware and will roll out an update soon so keep an eye out for that, I will send in a help ticket or reach them somehow to let them know as well. In the mean time, you should be able to watch the patreon videos on a phone or a computer with perfect sound. If you need any help feel free to shoot us a message and I can help get you to where you need to be, thank you for your patience, if you're experiencing this and have any other details that could help anybody or shed more light on the issue go ahead and comment that below, cheers all!