"Hi, I'm Brenda, and this is Brenda. She's not as much of a bear about this stuff as I am, still kind of in-training.
See, what we're trying to do here, we're trying to get a feel for how people spend their day at work. So, if you would, would you walk us through a typical day for you? No pressure, no distractions.
What would you say...you do here?"