Relaying some info from Patreon
Added 2018-09-01 13:09:26 +0000 UTCHi All,
Apparently Patreon is changing their payment gateway provider for sites that have adult content like TheDuchy. They are switching to a provider in the UK instead of in the U.S., which may impact payments this month, depending on the policies of your bank.
Patreon sent this out in case you see anything strange:
If your patrons are having any trouble, here’s what they can do:
- If their bank suspects that the Patreon payment is fraudulent, a patron can call up their bank to confirm the payment is theirs and genuine.
- If their payment failed, they can follow these steps or switch to a different payment method.
- If they are seeing an international processing fee, they can switch their pledge to a different bank that doesn’t charge for international payments.
Here’s what we’ll be doing:
- We’ll reach out via email to any patron who receives a “declined” payment with info on what they can do and how.
<end Patreon quote>
Hopefully this won't impact you, but I wanted to give you the heads-up just in case.
Thank you, as always for your support!
Lazarus
