Q & A
Added 2020-07-09 01:08:46 +0000 UTCHey guys!
I see some need to start conducting the Question and Answer section, as I often get the same questions from followers and patrons. In this case, I will sometimes publish this section in order to clarify for you some issues that you have.
Feel free to ask me what interests you!!
Today are the two most frequently asked questions (with the exception of one - what program do you use to create such stunning animations) ??:
Q: Your Gumroad sometimes is unavailable. What happened?
A: Well. I live in a country for which the withdrawal of earnings from Gumroad is available only to the PayPal account (nothing else). However, the PayPal account has a limit of funds that can be there for a month. Unfortunately Gumroad doesn't give an opportunity for creators to manage their incomes and to keep it in the Gumroad wallet. Gumroad makes withdrawals to PayPal automatically every week. At the same time a lot of people make purchases on my Gumroad.
For these reasons my PayPal account reaches the limits in the beginning each month and then PayPal blocks my account. It's a huge problem for me. Every time when my PayPal reaches the limits I'm forced to pause my Gumroad sales for the month, until the PayPal limits will be reset.
This time Gumroad will be back in August, 1 2020 (or early). I'm very sorry for the fucking system works like this. ? I would be glad to have an US or EU bank credit card, but unfortunately for me and for now in my country the PayPal available only.
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Q: I send you a DM but do not receive a response or receive it with a significant delay.
A: My dear Patron. Mr. Bobo is not a company with a huge support center team which works 24/7. Mb. Bobo it's me, a live person with usual needs. Thanks to your support, I'm working on patreon projects almost full-time and I'm online at least 16 hours per day (in the timezone of my location). I try to answer your DM asap when I receive it. Unfortunately sometimes I need some rest, some food, some wash and other toilet needs. . And yes, sometimes I need some sleep.
For these reasons, please, keep a little patient. When you send me DM, probably I sleep (because of my timezone). Please don't worry. Unlike DMs in social networks, all Patreon's DMs are not moderated and surely I'll answer as soon as I'm back online. None of your messages will be ignored. I get notifications from Patreon on my phone and e-mail. I answer to all my Patrons.
Thanks.