FULL DTNS 2892 - The Customer's Always Write
Added 2016-11-01 21:26:28 +0000 UTCTwitter's launching new customer service tools for companies. Scott Johnson and Tom Merritt talk about what we as consumers want from online customer service. Plus Google outs a Windows exploit and Instagram makes shopping easier.
Comments
Right? It was something I just noticed I was doing one day. It just happened.
Daily Tech News Show
2016-11-02 15:21:11 +0000 UTCRe: Post show - Texting before calling. Last week I called a friend out of the blue just to chat without texting first and I felt weird about it. When they picked up I apologized and asked if it was a bad time. Now that I think about it I used to call my friends like this all the time without issue. I wonder when that mental switch happened. It's not something I've ever actively thought about. The only person I feel comfortable calling first now is my boyfriend but that's just because we live together. - Harrihu Inkpen
Harrihu Inkpen
2016-11-02 15:00:29 +0000 UTCNo worries, instead of it downloading shortly after I got home so I could listen on my morning commute it downloaded overnight for me to listen on my morning commute.
Joe Morrison
2016-11-02 13:36:21 +0000 UTCFixed! Apologies for that
Daily Tech News Show
2016-11-02 02:59:47 +0000 UTC
