Patreon App
Added 2022-04-24 06:16:02 +0000 UTCupdate 2: My app does update the notifications again, but I can't reply to comments on the app, because the text bar is now hidden behind the type suggestions now. I think they've given the task of repairing the app to interns that don't work there for long.
update 1: I have addressed the issue with Patreon and the reply has come in:
"quote" Debbie (Patreon)
27 apr. 2022 09:06 PDT
Hey there,
Thank you for taking the time to write in and report this to the team.
I looked into this for you, and this does appear to be a glitch on our end. While I’m unable to fix this for you right now, I’ve shared your report with our engineering team so we can further investigate this issue.
I’m unable to provide an exact timeline for when this might be fixed, but I’ll be here to help if you notice any changes or have any other questions in the meantime.
Warm Regards,
Debbie "end quote"
Is it just on my phone or is the app not updating right since about Friday?
Comments
sorry to hear that! I hope they'll fix that quickly
Frans Mensink
2022-04-26 09:20:51 +0000 UTCUninstalled, restarted and re-installed. No change. I'll try contacting Patreon next.
Ken Hurley
2022-04-25 21:02:48 +0000 UTCThat's the only posts where I encountered my issue. Would need to try the troubleshooting steps again but it's weird that they are the only posts affected for me
Cinnamon
2022-04-25 21:02:34 +0000 UTCdid you do any of the troubleshooting Patreon suggests? https://support.patreon.com/hc/en-us/articles/360033433931-Troubleshoot-problems-on-the-Patreon-app
Frans Mensink
2022-04-25 20:56:34 +0000 UTCdid you do any of the troubleshooting Patreon suggests? https://support.patreon.com/hc/en-us/articles/360033433931-Troubleshoot-problems-on-the-Patreon-app
Frans Mensink
2022-04-25 20:56:16 +0000 UTCdid you do any of the troubleshooting Patreon suggests? https://support.patreon.com/hc/en-us/articles/360033433931-Troubleshoot-problems-on-the-Patreon-app
Frans Mensink
2022-04-25 20:56:04 +0000 UTCI only have a problem with the Lady in waiting post. I can't see the larger versions of the (m) post.
Ken Hurley
2022-04-24 11:05:30 +0000 UTCI've just had an issue where nothing happens with certain posts if you tap on one of the images.
Cinnamon
2022-04-24 07:13:52 +0000 UTCYour updates are coming through fine, but everyone else's have been frozen since then including my own! 😂
Nic Allen
2022-04-24 07:10:33 +0000 UTCalso, did you do any of the troubleshooting Patreon suggests? https://support.patreon.com/hc/en-us/articles/360033433931-Troubleshoot-problems-on-the-Patreon-app
Frans Mensink
2022-04-24 07:01:15 +0000 UTCI use both the phone app and the regular website. If you think you've missed something you might want to check the website out.
Frans Mensink
2022-04-24 06:58:28 +0000 UTCdid you complain to Patreon?
Frans Mensink
2022-04-24 06:57:15 +0000 UTCI've never used it from my phone so not sure...
Aphrodite Lee
2022-04-24 06:56:47 +0000 UTCI have noticed that the app has not been updating for several weeks. You’ll post a picture and I can only access it from the email notification. When I visit the app, the picture is not available.
Clifton Garner
2022-04-24 06:32:50 +0000 UTC