XaiJu
FransMensinkArtist
FransMensinkArtist

patreon


Patreon App

update 2: My app does update the notifications again, but I can't reply to comments on the app, because the text bar is now hidden behind the type suggestions now. I think they've given the task of repairing the app to interns that don't work there for long.  

update 1: I have addressed the issue with Patreon and the reply has come in:

"quote" Debbie (Patreon)

27 apr. 2022 09:06 PDT

Hey there, 

Thank you for taking the time to write in and report this to the team.

I looked into this for you, and this does appear to be a glitch on our end. While I’m unable to fix this for you right now, I’ve shared your report with our engineering team so we can further investigate this issue.

I’m unable to provide an exact timeline for when this might be fixed, but I’ll be here to help if you notice any changes or have any other questions in the meantime.

Warm Regards,

Debbie "end quote"

Is it just on my phone or is the app not updating right since about Friday? 

Comments

sorry to hear that! I hope they'll fix that quickly

Frans Mensink

Uninstalled, restarted and re-installed. No change. I'll try contacting Patreon next.

Ken Hurley

That's the only posts where I encountered my issue. Would need to try the troubleshooting steps again but it's weird that they are the only posts affected for me

Cinnamon

did you do any of the troubleshooting Patreon suggests? https://support.patreon.com/hc/en-us/articles/360033433931-Troubleshoot-problems-on-the-Patreon-app

Frans Mensink

did you do any of the troubleshooting Patreon suggests? https://support.patreon.com/hc/en-us/articles/360033433931-Troubleshoot-problems-on-the-Patreon-app

Frans Mensink

did you do any of the troubleshooting Patreon suggests? https://support.patreon.com/hc/en-us/articles/360033433931-Troubleshoot-problems-on-the-Patreon-app

Frans Mensink

I only have a problem with the Lady in waiting post. I can't see the larger versions of the (m) post.

Ken Hurley

I've just had an issue where nothing happens with certain posts if you tap on one of the images.

Cinnamon

Your updates are coming through fine, but everyone else's have been frozen since then including my own! 😂

Nic Allen

also, did you do any of the troubleshooting Patreon suggests? https://support.patreon.com/hc/en-us/articles/360033433931-Troubleshoot-problems-on-the-Patreon-app

Frans Mensink

I use both the phone app and the regular website. If you think you've missed something you might want to check the website out.

Frans Mensink

did you complain to Patreon?

Frans Mensink

I've never used it from my phone so not sure...

Aphrodite Lee

I have noticed that the app has not been updating for several weeks. You’ll post a picture and I can only access it from the email notification. When I visit the app, the picture is not available.

Clifton Garner


More Creators