Per-creation billing - rapid joining and canceling
Added 2024-11-14 01:02:00 +0000 UTCHeya, I can't believe it's been more than 6 months since launch! Welcome new people and to those who have been around, thank you! I've been having a great time and I hope you have too. Some recent conversations prompted me to clarify the way my per-creation billing works since it's an older model.
Basically I've noticed that members are often warm and conversational and lovely, but I've also noticed a large portion were joining and then immediately canceling, meaning their pledge didn't make it to me. They didn't seem like people just trying to get free stuff so I sort of bit the bullet and asked them about it, and I'm glad I did! Every time I've gotten very sweet responses of people just not knowing how per-creation billing works.
With per-creation, your pledge goes to me only if you remain in a paid tier at the time I make a new post. How it works:
⭐ For your pledge to reach me:
You join a tier > I post a finished art piece while you're joined > your pledge goes to me on the 1st of next month
❌ How your pledge does not reach me:
You're a free or non-member > you join a tier to see my most recent piece > you cancel or drop back to free member > your pledge does not reach me
You join a tier > you cancel > I post a new piece after you've canceled > your pledge does not reach me
When you join a tier, you're basically saying you will pay this only if you're still a member when I post my next piece. It doesn't leave your account until I do and if you cancel before I do, you're not billed at all.
⭐ What if you like to cancel and rejoin subs every month?
If you're just worried about being charged more than you want, you can cap your payments at a set amount per month. On the screen after you join a tier you'll see a box to set a monthly maximum. You can adjust it at any time by finding me in your membership list and clicking Edit.
If you still want to sub manually, you can just cancel after I post a finished piece and your payment will process. You can rejoin immediately afterward or at any time.
I'm only giving a heads up because of the number of people who were unaware and told me that they thought they were supporting me! I'm grateful for it and I figured that there was a larger group of people in the same situation who are just quieter. I'm not upset or mad or anything and this is not meant to call anyone out at all, it's just one of those things that Patreon doesn't do a great job of explaining and sort of leaves it up to us; I figured the half-year mark was a good time to bring it up.
Thanks for listening and I hope this was informative! Feel free to shoot me questions any time and I hope you have a wonderful week 💚
(P.S. I know I've been making text and work-in-progress posts, which is a recent development, so just putting it out there that those are all free if you're already a paying member. Finished art only ever carries the bill. ✨)
Comments
This was a really helpful clarification! Thanks
AnnaLouise
2025-03-05 23:22:17 +0000 UTCThanks for reading them! I wanted to be as clear as possible since it's not a common payment model
Suzanne Sharp
2024-11-07 23:01:13 +0000 UTCI figured thats how it worked! Cause I was confused a couple weeks ago about the transaction and I had to go back and re-read your tiers. I really do try to make sure I have something in my account cause I definitely don't understand the canceling after joining.
Warrior Duchess
2024-11-07 22:46:25 +0000 UTCDon't be embarrassed! 💖
Suzanne Sharp
2024-11-04 16:35:39 +0000 UTCHi! If you have billing questions I can almost always answer them. Feel free to message me any time!
Suzanne Sharp
2024-11-04 16:34:13 +0000 UTCI intend on staying subscribed, but this explanation is very helpful nonetheless, I've been using Patreon for like a year now and this is my first time hearing this. Thank you so much!!
rits
2024-11-04 13:01:43 +0000 UTCPatrion has a very strange subscription that doesn't charge you immediately at the time of purchase for the month, but does it on the first day. I was surprised that I was charged $8 plus commission. The bank did not tell me anything and there was no explanation. Then only found an explanation at the post office. PATRION STOP MESSING AROUND. This was my first subscription so I was disorientated, other sites take the money off as soon as you sign up.
Spiritusnocte
2024-11-04 12:42:27 +0000 UTCWHAT?? oh man im so embarrassed now! i used to do this, because i have severe memory issues, so i cant easily "plan to cancel later on" and i legit thought id be billed even if i joined and cancelled! 😭😭 patreon what the heckkk! thank you so much for making this post, i wont be doing this again! 🙏
Thot Izzy
2024-11-04 07:40:47 +0000 UTCI was actually worried that moving a lot of my work to patreon meant that I would lose a lot of engagement and conversation and I was delighted that the quality has only gone up ✨
Suzanne Sharp
2024-11-04 01:55:24 +0000 UTCYou’re also just so darn nice and engaging with us 🥹
CryptidCommander
2024-11-04 01:51:15 +0000 UTCoh that's a high honor!
Suzanne Sharp
2024-11-04 01:48:45 +0000 UTCI’m glad you explained it! I fully intend to stay forever because I love Clover and also you’re my number one for size difference 🤣
CryptidCommander
2024-11-04 01:43:39 +0000 UTCthank you for explaining it. ❤️
Bunny
2024-11-04 01:38:40 +0000 UTC❤️ Thank you for being gracious, you and everyone else
Suzanne Sharp
2024-11-04 01:37:33 +0000 UTCI love your work so much. I made sure to stick around this time since you let me know i didn't stay long enough last time. I definitely want to support you every once and awhile :)
x3no9
2024-11-04 01:27:37 +0000 UTCI ain't going nowhere..if I ever have to cancel it just means serious brokeness and will return asap.
Jhone
2024-11-04 01:25:33 +0000 UTCI appreciate it! While per-creation has saved my ass this year it's a less-used model so I imagine I'm a lot of people's first
Suzanne Sharp
2024-11-04 01:22:19 +0000 UTCyou guys are very sweet, please don't think you have to get out here and do a public apology 💦 I appreciate you!
Suzanne Sharp
2024-11-04 01:13:37 +0000 UTCI had no idea. I will be conscious of this now
Liz
2024-11-04 01:10:16 +0000 UTCOh no! I'll definitely be sure to avoid that then! Sorry about that!
Candr
2024-11-04 01:08:36 +0000 UTCI think i was one that didnt got that! Thanks for bringing it up! 💕 its the first time i encounter something like this on patreon
Vernon
2024-11-04 01:06:22 +0000 UTCI didn't know that's how this worked I'm so sorry 😭
Magicislikelove
2024-11-04 01:06:17 +0000 UTComg so sorry i didn’t realise that is how it worked. will be more mindful for other creators sake in the future 🙏🏻🤍
Stella
2024-11-04 01:04:51 +0000 UTC