Billing enquiry (please read)
Added 2022-03-01 22:33:32 +0000 UTCUpdate! Ehi sorry I completely freaked out 😅 I will answer here for everyone
I got an email earlier confirming that the page was paused, but in the page notifications they still sent me a message that they were going to collect March payments, so I got scared that something went wrong. Hopefully it's just an automatic message (which in that case fuck them for playing with my mental stability like this 😂).
Anyway thank you for all your answers, I'm glad you didn't receive any receipt!
Now I'll put my distressed butt in bed so that I will stop bothering you for tonight
_____________
Sorry to bother you all but opening this page tonight the yellow banner saying this page was paused for March is gone. I am contacting the help center to understand if this is normal, but I wanted to let you know, since I am not sure anymore the platform will try to bill you or not.
I doubt they will be of any help in time and if that might be the case I will stop the page again in April so that for a month you will not be billed. But I want to understand what (and if) something went wrong and why. I'm sorry, this is all very new to me.
Sorry in advance if this might cause some issues, I'm honestly in a bit of a panic right now.
The help page said that you as patrons should be able to see a yellow banner too, stating when the billing will resume. Can you let me know if you can see this information anywhere?
Thank you and sorry again.
Comments
I don’t believe I got billed. I had forgotten we weren’t supposed to be billed this month so I kept going back through again and again with my memberships and checked it against the Patreon receipt and I’m pretty sure the billing for this one wasn’t on there.
BroadwayJason
2022-03-02 13:10:04 +0000 UTCi don’t see a banner but i don’t think i got billed for this month either !
kc
2022-03-01 23:06:00 +0000 UTCI was not charged for your Patreon this month when I looked at my bill 👍🏽
Oz_Draws
2022-03-01 22:56:25 +0000 UTCthats a relief! I got a sketchy notification here saying the opposite of what their email said to me earlier today and I freaked out. I hope it stays as it is, if anything changes please let me know
2022-03-01 22:47:24 +0000 UTCI'm only subbed to you and I didn't get charged!
2022-03-01 22:47:02 +0000 UTCthank you for the feedback! I don't understand why patreon sent me an email saying march is paused (as it should), but then also sent me a notification in here saying they will start billing for march. I hope it is just an automatic message. For now its a relief there was not receipt
2022-03-01 22:46:26 +0000 UTCThe patreon receipt usually tells you what creators/pledges you get charged for 👀 yours was not on the list and I checked the billing history and it shows billing for 'Feb' but not this month for March! You are okay! It paused billing for this month👌🏼
ino
2022-03-01 22:44:11 +0000 UTCI did not see the banner when checking your profile however I wasn't billed for this month subscription to your account, so I think it worked?
Bee
2022-03-01 22:39:41 +0000 UTCI don't see a yellow banner ( I'm on mobile though) but I didn't get charged so
2022-03-01 22:39:40 +0000 UTCI don’t see any yellow banner stating when billing will restart though the app on safari on my phone. I did get my chargers for the month and you were not listed as one I was charged for! But I can see you’re one of my “active memberships” I hope this is any help!
2022-03-01 22:38:31 +0000 UTCI got my Patreon email and it didn't have your account as a charge so I think It didn't charge? 🤔🤔
Kiwi
2022-03-01 22:36:07 +0000 UTCI checked my receipt for the month and I don’t see a charge for yours so I think you’re okay?
Vee Cadena
2022-03-01 22:35:47 +0000 UTC
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