FAQ: Tier Questions

* this post will be added into the General FAQ post: FAQ  * I will be adding the FAQ post on all posts from now on.

These questions will be posed as general 'round-a-bout quotes from DM's I've received over the year! Please read to make sure you're questions are answered.

* Q: I was charged for the month, but I did not receive a message to download my rewards

Please check your subscriptions, before the beginning (1st) of every month, that you are in the correct Tier for your desired rewards.

Tiers all have descriptions when you are signing up, and it is best for you to read what rewards you are signing up for to make sure you're getting the content you want!

To state more clearly: Downloadable rewards begin at Sprout (SFW + Steps) and NSFW content begins at Peach (NSFW, alts, speedpaints etc). Other rewards such as full process videos, .psd files, voice overs and more are at other tiers as well.

* Q: I joined x Tier on the 1st of the month. Why was I not charged? Can I still get the rewards?

Patreon begins their processing period on the 1st of every month. The cut off to make your adjustments is the Last Day of every month. If you have not been charged, you will not be receiving those rewards when they are sent out. If you would still like those rewards, you are encouraged to check the Patreon Archive on Gumroad.

* Q: I've received a link to download my rewards, but it does not work for me now?

Your link sent to you is single use and specific to you. They are also expired when the new rewards are posted. If it was a Gumroad link sent to you, you do not need to fully download each reward and file, especially if you are tight on space! You just need to claim it and it will send the link of your claimed library to a listed email address / your Gumroad account. If this is for a MediaFire link, you will need to download the files as they are deleted with new rewards posted.

* Q: I feel like it's not too active on Patreon.

The Patreon Discord is where we host pretty much all of our chatting, art sharing, and memes, as well as events. Outside of Tier Specific Stream Dates (Peach and Blossom Tiers have their own announcement channels to announce streaming dates for the month and to be notified of them) , open general discussion is for everyone! We host movie night/days on average about once or twice a month through the voice channels, stream and play games (typically emulators on the PC), as well as just random work-day streams held in the open channels. Occasionally, I join the open VC's myself just to sit sometimes. These random events are typically not announced prior or for outside of the General Chat. If you would like to be notified however, please let me know in the general chat if this is something I should do more often!

You are more than welcome to join these open streams and chat yourself, stay muted and use the Voice Chat Text channel to type and stay involved within your own comfort, or even deafen yourself and watch while you do your own things!

I am based in the Eastern USA, and I get up and start work pretty early generally (typically around 5-6am - 2-3pm with general open streams either within that timeframe or even later in the evening for me). You may also be missing these moments due to your timezone. Please let me know if this is a reason as I do try to schedule things to give everyone the opportunity to involve themselves if they so wish!

* Q: Why do you not post the full resolution files and other content in the posts on Patreon?

Content sites that bypass Patreon's thing basically! I only post web-compressed images on the Patreon site itself, and do not attach further tier specific content to these posts. Full res. and further content is sent to you via Patreon DM with links to download/claim them yourself.

If there are any further questions, please let me know! I know there's a lot to cover and I want to give you my best to be helpful and make sure you get your content you want!